In game, users may experience an issue where the “Add Friend” button does not appear to work as expected. When a player attempts to send a friend request in-game, the button may sometimes become visually unresponsive or fail to show any confirmation that the request was sent(remaining as “Add Friend”, and not saying “Cancel Request” as intended if the user wants to cancel it). As a result, the user cannot cancel the request from within the game. The receiving user doesn’t receive the friend request in-game, but does on the ROBLOX website.
Despite the lack of visible feedback, the request IS sent. This can be confirmed by checking the friend request status on the ROBLOX website. However, the receiving user often does not see the request in-game, creating the impression that it was never sent.
Additionally, if the receiving user then attempts to send a friend request back to the original sender from within the same game, not knowing that they already got a friend request inbound, the “Add Friend? Yes/No” confirmation popup may appear for the sending user. In actuality, once this happens, the users are considered Friends, but in-game, this isn’t visible.
This is rather severe, as a majority of friends on a ROBLOX account are gained from in-game friend requests.
This issue is on multiple platforms (including PC and mobile), by different users, and in more than one game, AKA not related to device specs.
@StupidPros we will investigate soon, given this thread has not been looked at in a while we would like to know if the issue is still reproducible/relevant by you?
Hi, apologies for the insanely late reply, life got a hold of me.
I haven’t been on roblox making Friends for quite a second, but i do recall it’s happened several times to me before in a reproductible manner.
Steps i took then:
-Join a Game;
-Friend any User, will properly show as “Request Sent” on ESC menu, and you can cancel the request on the Leaderboard menu;
-Leave the game;
-Rejoin the user in any game.
-The “Add friend” button shows up on the ESC menu and the Leaderboard again as if no friend request has been sent out, but clicking it will not mark it as a sent request and will just permanently show the (now unresponsive, as they can’t send another request) buttons to send a request, until the other user declines this Friend Request via the roblox website/out-of-experience.
-If the other user friends you through in-game means (ESC/Leaderboard) while you’ve already sent one out previously by above methods, the “Add friend? Yes/No” will appear on your side, despite the fact that ROBLOX now considers these two users as Friends. This pop-up won’t be functional, as, again, the API considers these two users as friends; Roblox has no way to decline or accept a friend request that outright does not exist.
Possible solution: Roblox should show that this user still has a friend request pending once they rejoin to the receiver, and the sender should still be able to cancel the friend request.
AKA; leave-rejoin: still display a pending friend request instead of allowing a user to send again with nothing happening.