Incorrect message when user moderated

When a users Roblox account is moderated (whether warned, banned, or terminated) and hasn’t dismissed the message, and tries to use an oauth app via cloud services, it will show a message stating that screen time limit was reached.

I and my Roblox account are both over 18. I don’t have a screen time limit, but my account is currently banned for 1 day.

Expected behavior

The message should be more accurate (e.g. ”Your account is currently moderated”)

2 Likes

The daily screen time limit feature was rolled out briefly, but it caused a lot of issues and was quickly disabled. One of the problems was that, instead of showing a proper screen time message here, it incorrectly displayed that a user was banned. I’m guessing the team attempted to fix this by making sure accounts hitting their screen time limit would see the right message. But in doing so, they likely introduced a new bug where the screen time message now also shows up for users who are actually moderated (banned, warned, etc.).

So what you’re seeing is probably that mix-up.

Hope that helps provide some context.

2 Likes

Still a bug and it should be fixed but thanks for the info hopefully it can help them too