Our experience BlockSpin has had a significant increase in crashes on the PlayStation operating system since the 30th August, no increase on Xbox. More info + statistics in private message.
We do not see an increase on other operating systems so we can’t tell if this is a bug on our end or Roblox’s as we’re unable to diagnose it since it’s on PlayStation.
Our tester was able to notice after 30 minutes of gameplay frequent Roblox crashes with the error code received from PlayStation:
CE-108255-1
Time this error occurred:
13:48PM (BST)
Our tester looked up the error code and was told to make sure both Roblox and their PS5 were up to date, we can confirm that their console and Roblox were both up to date at the time of the crash.
bump this is happening to one of my players. can we get a reply? seems only for PS5.
this player says it only happens in my game though so maybe someone can dm me to diagnose from my game.
Hi @AVeryCanadianHolder, with the release of our new PS5 native application earlier this week, we believe that most of your game’s crashes will be resolved as users transition to the new application on PS5 devices. While users still on PS4 devices will continue to have issues with memory usage, most of your users are likely on PS5s and can take advantage of the stability of the new application.
