Input does not get triggered on buttons in lower-center of screen for controllers using the VirtualCursor

I have recieved many reports from players describing an issue where, when using the Virtual Cursor on a gaming controller on PC or console, cannot click on buttons in the lower-center area of the screen. This does not happen for players using a mouse or touchscreen.

It can be replicated with the virtual controller’s Virtual Cursor. These buttons have exactly the same properties as other buttons. The game does not recognize when they are clicked, and they do not get highlighted when hovered over. No output errors get produced.

Expected behavior

I expect the buttons to be able to recieve user input, and I expect them to light up when they are hovered like the other interactable buttons.

Are the buttons part of a ScrollingFrame, or CanvasGroup? Also are you sure that the “Selectable” property is enabled on these buttons.

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