"Invalid user" error when trying to trade

Hey there, I and a few other users have this issue that occurs whenever I try to trade with other users. Whenever I go to trade with a someone, I get an “Invalid user” error at the top of the website. My inventory is public to everyone, my trading is turned on for everyone, and I have Roblox Plus. The same goes for all the users I am trying to trade with. I have tried things such as switching browsers, restarting my browser, clearing site data and cookies, restarting my pc, and switching to mobile. Although, very rarely I am able to trade with a user a get the error with like normal, but if I refresh or try sending another trade, I then keep getting the “Invalid user” error again.

However, when I get an inbound trade from users I get the error with, I am able to counter their trade as normal.

Inbound:

Counter:

I would love to get this fixed as soon as possible so I can get back to trading without having to wait too much time and risk losing out on any profit. Thanks!

Browser info: Brave 1.93.138 on Windows 11

System info: AMD Ryzen 9 7900 12-Core Processor @ 4.7 GHz, 32 GB, NVIDIA GeForce RTX 4080

44 Likes

Thank you for the report. We have assigned to our team for additional review.

27 Likes

I have the exact same issue, starting happening to me this morning. I can’t even send out trades to people I sent trades to earlier today. Some people have been saying it’s due to age groups but I doubt that since I haven’t been able to find a single person I can trade with.

15 Likes

Seems to be happening to loads of people including myself, you just have to keep refreshing and clicking the send trade button hoping it’ll open the trade menu :confused:

13 Likes

yeah this seems to be a good temporary solution for now. thanks for the tip man. still really annoying tho lel

2 Likes

Thanks for reporting the issue! We’ve tweaked some things on our end. @GnarlyFlip @coolcaleb171 @scriptedradio are y’all still seeing the “invalid user” error?

5 Likes

I still am, Not fixed! hopefully It can get fixed

4 Likes

Unfortunately I am still experiencing the error. :confused: I greatly appreciate the work you guys put in to fix the bugs, though!

5 Likes

hi! i actually have the same error it won’t let me send trades aswell

3 Likes