Is the email copyright_agent@roblox.com no longer working?

Sorry if that is the wrong category.

I created so many copyrighted and DMCA’d clothing stuff on my account when I was a kid, and I want to delete them to avoid DMCA account termination.

I heard that you should contact copyright_agent@roblox.com for such situations.

The problem is, I contacted them three weeks ago, sending them the links of the clothing assets which I want to have deleted, but I haven’t received any response from them since.

The question is, is that email inactive? Or do they take a while to respond?

If it is inactive, what should I do to have all these clothing assets deleted? Do you have any other active emails for such situations?

Thanks in advance!

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I was in the same situation as you, as I’ve been on the platform since 2016, and now that I’ve shifted onto more development only rather than playing games. I wanted to clean out my profile to avoid getting striked.

This process will take months, they most likely deal with hundreds if not more archive requests. My request took around 8 months.

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Try and do it before its too late. My account’s still terminated due to these things despite trying to remove that content. Roblox will not help you in this.

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Still waiting for my response too that I sent a month ago.

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