Keyboard move keys (WASD) get stuck in Roblox Core UI if a game notification prompt opens while you're walking

https://gyazo.com/1f14f34c00e01fbd67a6cf340bddfd81

As you can see in the video, if you’re walking and a game notification prompt appears, the “W” stops binding to walk and goes to Core UI. You can see playing the video from 0:01 slowly that “W” makes the UI highlight go from the “Yes” Button to the “…” in the chat window, to the chat bubble speech. While I kept W pressed, the circular highlight toggled between the bubble speech icon and the main menu icon (the 3 horizontal lines). After this, my character cannot move with WASD or the keyboard arrows. I need reset the player to restore movement.

Expected behavior

I don’t want the game notification prompt to capture the input from WASD keys, so my players don’t get stuck in place.

6 Likes

I’ve also experienced this issue a few times. Fortunately I learned that toggling the console (F9) can temporarily free WASD until the next time I open the escape menu. Shouldn’t the existing “UI navigation” setting also control this circle?

5 Likes

Thanks for taking the time to report this issue and share the detailed video that was very helpful. We identified that the problem occurred when a gamepad was connected: after a game notification upsell modal appeared, the system set focus to the UI but didn’t release it once the modal closed. This caused input like the WASD keys to stay bound to the UI instead of returning to character movement.

We’ve already implemented a fix to properly restore input focus after the modal is dismissed. The update is scheduled for release soon!

5 Likes

Hello !

I know that you are updating this, but me and I friend just got the problem even without any gamepad connected !

5 Likes

Hey,
As of around 30 minutes ago I started getting the problem.

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.