Hello, we encountered an issue where community owner automatically left the group and lost ownership of it. Over a week ago, my friend @OldBlackMaster and I created a “shared” account to make games on it, due to the restrictions on using Team Create in Russia. The account’s original location was Ukraine. The account got age verification via ru-passport, and the 18–20 age group had been assigned (if that information is relevant). We also created a community and made this account its owner.
My friend and I are working on the game using Team Create, he is using this account, and I am using my main account (the one that posted this). We end up with two sessions. The bottom session is my friend’s, and the other two are mine. Both are trusted.
The account location periodically switches from Ukraine to Russia and vice versa.
This account was locked today due to the reason: “We’ve detected suspicious activity on this account”. I had to complete a CAPTCHA to prove I’m human. After completing the test, the confirmation status did not update, so I had to take the test again. Finally, once the confirmation was complete, I saw that this holder account had spontaneously left the community and lost its ownership rights.
My friend claimed ownership of the community and assigned to the holder account back.
I think the problem is related to the account’s location constantly changing; what should we do besides this to prevent the account from being automatically locked?
Edit:
Please refer to the following post for further information!
Expected behavior
If the account was locked, it should not spontaneously leave communities.