[Live] Changes to Game Passes

[Aurarus]

Over the last 24h I’ve been getting A LOT of messages and wall posts about gamepasses not being added to their inventory, but them losing R$ on it.
Anyone else? I’m using the new gamepass features, and they worked for about a week before this issue started occuring.

[SteadyOn]

It’s likely their purchase didn’t actually go through, player reports are always terribly worded and confusing.

[Shedletsky]

I bought the swords in your ninja game yesterday. At first I thought it wasn’t working because it took 15 seconds between when I clicked “buy” and when the game pass dialog showed up. Once it appeared, everything worked fine, but I was surprised.

Related?

Unrelated, that ninja game is really fun.

[Aurarus]

In testing (both local server and online) I don’t get that delay, so maybe it was an anomoly? (I prompt for purchase via remote event + serverscript)
I am using the new GamePass features since you can’t use the old system anymore.

btw, glad you love the game

[Beartikal]

Hi, just one question.

How can I get the Image Endpoints for the GamepassId.
Previously, with the AssetId, I could do
https://www.roblox.com/asset-thumbnail/image?assetId=4365935&width=420&height=420&format=png
But now, I cannot figure out how to do it using these new IDs.
Thanks.

@RuizuKun_Dev appears to have the same issue as described in this thread

Gamepass Icon via Script (Without Uploading Decals)

I have no idea who to ask so I'll just mention a few people @DevRelationsTeam @Roblox_Staff If New Gamepasses doesn’t have an Asset ID then how does this work now? ImageLable.Image = 'https://www.roblox.com/Thumbs/Asset.ashx?width=420&height=420&assetId='..AssetId And It’s is a little bit complicated https://wiki.roblox.com/index.php?title=API:Class/MarketplaceService/GetProductInfo GetProductInfo().IconImageAssetId Does not work for Assets, ONLY DevProducts From The Wiki “The AssetId o…

[KnightGaladeld]

Hi, just one question.

How can I get the Image Endpoints for the GamepassId.
Previously, with the AssetId, I could do
https://www.roblox.com/asset-thumbnail/image?assetId=4365935&width=420&height=420&format=png
But now, I cannot figure out how to do it using these new IDs.
Thanks.

@RuizuKun_Dev appears to have the same issue as described in this thread

It has been filed as a bug internally. Thank you for reporting it!

[Polyhex]

Disregard, I was being dumb and didn’t connect the event properly (what a surprise). Sorry for the late reply.

[AlreadyPro (Logan)]

I found another bug. I sold a Game Pass to another game inside of my game and I got the commission, but on the sales page it showed a link to something completely irrelevant.

which leads to Coolest Brick Around! - Roblox

but it’s supposed to lead to Rainbow Trail - Roblox

[Aurarus]

Inexplicably tons of people have been messaging me about their gamepasses not working
The server does a check for the gamepass upon re-entry and adds it to their inventory if it’s missing.

It’s been working for ~3 weeks and all of a sudden since a day ago or so it’s been inconsistent for some reason. People buy the pass but never get their items, even when they re-enter.
And it’s really hard to figure out why this is happening.

EDIT: had a live test of someone buying a gamepass, it seemed to work fine then. I think people are rarely being charged during high traffic and not actually receiving the gamepass on their profile, when there’s really nothing I can do about that.

Re-entering the game essentially “recreates the inventory” by checking a bunch of things, so it might not entirely a saving malfunction (to my knowledge! I’m still trying to get in contact with people who told me about the gamepass glitch and push them for more info)

[Mighty_Loopy]

Any update on this? I’m trying to get the image of a gamepass, and using :GetProductInfo() returns a 0 for the IconImageAssetId.

[SirMing]

I’ve been getting this error today:
MarketPlace:UserOwnsGamePassAsync: Parses invalid JSON: Data may be corrupted

I haven’t updated anything gamepass related lately. Is this on my end or API?

[CheetahSp33d (CheetahSpeed)]

How does it show the USD icon next to the robux. Is that a plug-in?

[AlreadyPro (Logan)]

I got this error yesterday too.

[programeow]

Could you provide a test place that can reproduce this error? Thanks.

[SirMing]

I’d love to. But this bug does not happen 100% of the time. So I can’t provide a test place where this bugs is reproduced. It’s like when the datastores fail, it only happens occasionally.

[SirMing]

I’m still getting this. It only happens like once per 5000 sessions so it’s not a big problem but thought I’d share the pseudo-code anyway:

local PASSES = {
	["Speed"] = {
		id = 4596243,
		price = 100,
	},
	["Radio"] = {
		id = 4596250,
		price = 250,
	},	
}

for k, v in pairs(PASSES) do
	if MarketplaceService:UserOwnsGamePassAsync(uid, v.id) and player.Parent then
		-- stuff
	end
end

Message: MarketPlace::UserOwnsGamePassAsync: Parsed invalid JSON. Data may be corrupted

[devSparkle]

I can also confirm I have this error too. I’ll try to make a repo, however it has a seemingly-random chance of happening.

[ShardItem (Nathan)]

I am also having some issues with a parse error. It is completely random and I don’t think a repo can be made.

This is the line that is affected, player.UserId is correct and the gamepass ID is also correct.

This really needs to be fixed so that I don’t have to indulge my market scripts in pcalls!

[buildthomas]

Asynchronous calls always need to be wrapped in pcall. They can fail for connectivity issues or the service being down. You need to be able to handle these spontaneous errors.

[ShardItem (Nathan)]

Note taken, thanks!