Lock icon is missing/invisible for the majority of 16+ age locked games

Bug Reports Engine Bugs
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1

I have noticed a visual bug affecting games with the “Social Hangout” or “Free-Form User Creation” maturity labels. The lock icon that should appear on all 16+ age-rated games is currently missing from their thumbnails.

As of right now, the lock icon is only displaying on Restricted games and titles that haven’t met the Roblox Select publishing requirements.

Steps to reproduce:
1, Make a new unverified account.
2. Search for “hangout” or the name of any well known 16+ experience.
3. You’ll see that most age rated games are missing the icon.

Here are some examples:

Screenshot_20261001_021438_Roblox
Screenshot_20261001_021438_Roblox2560×1546 499 KB

Screenshot_20261001_021559_Roblox
Screenshot_20261001_021559_Roblox2560×1546 250 KB

Screenshot_20261001_022803_Roblox
Screenshot_20261001_022803_Roblox2560×1546 467 KB

Screenshot_20261001_0228abc_Roblox
Screenshot_20261001_0228abc_Roblox1920×1160 126 KB

1 Like
2

Hi Twennieh,

Thanks for bringing this to our attention, we’re taking a look into it and will get back to you shortly.

Thanks

2 Likes