Welcome to Luceó Cafe & Restaurant! Embark on a journey in the middle of the ocean, having a taste of our exquisite dishes or being the server which prepares those. Explore the challenges of the island, or grab a drink to chat with your friends.
All public information on major topics can be found in the drop-downs below. If you need our team to clarify or wish anything to be added, you may open a ticket on our communications server.
Code of Conduct
We want everyone in our community to feel safe and welcome, which is why we have a code of conduct in place which is to be strictly followed. Members which break rules may be subject to punishment, which will range based on the severity of their actions. If you wish to report someone, you are welcome to open a ticket or contact someone in-game.
- Please remain respectful to everyone. We won’t tolerate a bad attitude, so keep it nice.
- Trolling, discrimination and any way of provoking others is not allowed. This includes talking about provoking topics, such as religion, politics and any other topics which may be seen as controversial.
- NSFW content and inappropriate avatars aren’t allowed. Glitched avatars will be counted towards inappropriate avatars and will be punished as well.
- Spam or chat flooding will not be tolerated. Spamming can be explained as sending chats repeatedly. There’s no set definition on how many times you send these is considered spam.
- Raiding and organized rule-breaking with multiple people will be punished more severely than if only 1 did it, and is not allowed.
- Any form of advertising non-affiliated groups is not allowed.
- Exploiting, hacking and bypassing will be punished and are not allowed. Please mind others’ game experience.
- If you were punished and come back on an alternative account to evade your punishment, you will be punished on both accounts and your original punishment may be extended.
- And finally, use common-sense. If you are asked to stop, you are to do so. Management may enforce rules not on here.
Please respect and keep in mind ROBLOX’s Terms of Use.
Alliance Information
On behalf of the Luceó Public Relations Department, we would like to introduce you to our current affiliate guide when It comes to forming an alliance here at our group.
First of all, if you feel you meet the requirements below please make sure you contact a member ranked Executive Assistant+ with the @Public Relations Department role when submitting any sort of affiliate application. If you have any other affiliate inquiries please contact through the support ticket through #community-support. Any applying groups must meet some requirements before actually applying. If your group fails to do so, you will be declined unless you request for an exception by sending a request Public Relations member, and they will help you out. As a note, these requirements may change depending on the growth of the group.
Group Requirements
- Your group must have at least 1,000+ non-botted community members.
- Your discord must have at least 400+ non botted community members.
- Your group must have a balanced level of activity.
- Your group must be beneficial for both groups.
- Your group must have a good reputation in the industry.
- Your group must not sell any MR+ ranks or any ranks that consist of admin commands.
- Make sure that your affiliate applications must be detailed and grammar is used.
Affiliate Application Questions:
- Please give us your group name with both ROBLOX & Discord Links attached. Along with this, please write a mini description of your establishment.
- Why is your establishment interested in forming a partnership with Luceó?
- How will your group benefit our establishment?
- How will our establishment benefit your group?
- List both ROBLOX & Discord usernames (not display names) of at least two representatives from your group.
All applications will be sent for review to the Public Relations Team, and results should be given anywhere from 24 to 48 hours from when your application was received. Please note that it could take longer due to availability of our team, and you should remain patient at all times.
Alliance Expectations: As a partner here at Luceó, we have expectations from our affiliates and it is crucial that you are following all the guidelines, as it will highlight your establishment’s image in the community. If you fail to meet the criteria below, we reserve the right to take action.
- Once you are a partner here at Luceó, we expect everyone to announce requested messages from us (such as events, awards etc.). We will also announce any requested messages, and can make arrangements if you don’t wish to announce certain things.
- Your group must be able to send 2 or more members to represent on behalf of your establishment at all times.
- We expect all partnerships to have a professional atmosphere which includes no trash talking about groups/anyone. Staff does not need to use grammar when chatting on discord servers.
- We expect applications to be detailed and provide the necessary information about your establishment. We recommend at least 150+ words per response.
- Your group will receive a maximum of II (2) strikes before it leads to a termination/blacklist.
Rank Descriptions
Community Ranks
Customer
This rank is the first rank when guests join the group. They don’t get any special abilities, same as guests. They have the opportunity to apply to join our Staff Team.
Affiliate Representative
This rank is granted to those that represent other affiliated groups.
Noted Customer
This rank is given to those that has contributed to the group and any Executive Members that have previously worked here.
Trainee
This rank is given to those that have completed the application stage in becoming a staff member. In order to become an official Staff Member, they need to attend a training session.
Staff Team
Junior Staff
This rank is achieved once a Trainee has passed their training. They need to attend another training session to rank up.
Intermediate Staff
This rank is achieved after a Junior Staff passes a training session. They need to attend another training session to rank up.
Senior Staff
This rank is achieved after an Intermediate Staff passes a training session. They need to attend another training session to rank up.
Skilled Staff
This rank is achieved after a Skilled Staff passes a training session. They can no longer attend training sessions, and need to either apply or get recommended to join the Management Team.
Management Team
Staff Intern - ∞
This rank is the first rank for those who are being trained to become an official MR here. You can earn this rank through being recommended or passing MR employment resumes.
Staff Assistant - 40
This rank is the first rank of the Management Team. Staff Interns will be able to achieve this rank after they have passed the internship conducted by the Staff Management Department. This rank is responsible of hosting public shifts, and also moderation of our games.
Supervisor - 35
This rank is the second rank of the Management Team. This is obtained through promotion, and this rank will be holding more responsibility such as hosting training sessions, moderation etc.
Assistant Manager - 20
This rank is apart of the Senior Management Team. This rank is entrusted to those that show hard work and constant activity and brings more responsibilities such as supervising their lower peers, hosting all kinds of sessions etc.
General Manager - 15
This rank is the last rank in the Management Team. They are users who have shown outstanding qualities among the team and are considered prepared enough to choose and work to join a department.
Executive Team
Executive Assistant - 12
This rank is the first rank in the Executive Team. They will either be part of the Public Relations or Staff Management Department. They are no longer tasked with management duties, and rather have group duties such as managing the public side or staff-related things.
Executive Officer - 8
This is the second rank in the Executive Team. They have shown their capabilities, and are tasked with helping more in departments as Officers for their respective departments.
Executive Director - 4
This rank is the last Executive rank. Users in this role are either Department Leads or Co-Leads of their representative department. Those that achieve this role have worked exceptionally hard and manage the operational side of the group.
Presidential Team
Technical Team - ∞
This rank is made up of the Developers of the group. Users in this rank are tasked with the management of all development and testing for the group. Getting this role includes applying when recruitment posts are opened by the directors of the team. Current Technical Director is seungmiyn.
Vice President - 3
This rank is the first Presidential Team rank. Users in this role are either Department Overseers or Department Leads of their representative departments.
President - 3
This rank are the seniors of the Presidential Team. They are people who overseer the departments and helps run and control the operations of the group.
Co-Owner - 3
This rank holds people who co-own the group and oversee the overall performance of the group, they handle and control the group.
Owner - 1
This rank is for the owner and founder of the group. The owner is in charge of overseeing and handling all operations of the group.
Ban Appeals
Whenever you are banned whether it be from the discord or the main game, please look at the following protocols if you would like to appeal you ban. If you plan to appeal, you must contact a member with the Senior Moderator or the Moderation Lead role. Please read below for specific information for your type of ban.
Discord Ban Appeal
If you wish to appeal a discord ban, please make sure that you get someone that is in the discord server to contact someone with the moderation roles through DMs and provide enough proof or a statement on why you would like your ban provoked. Your appeal will be reviewed by the Moderation Team. Afterwards, you will get further instructions from the person you contacted. if you cannot get a hold of anyone in the discord server, please send a ROBLOX message to a Vice President+ (Check group for users) and they will assist you there.
Staff Blacklist Appeal
Whenever you would like to appeal a previous staff blacklist (You will be notified if you are blacklisted from the staff team by a member of the Staff Management Team), please make sure that you make a ticket in the #community-support channel and a Staff Management Member will assist you. You are only capable of appealing if you have a valid point and reasoning why you have caused the reason of blacklist. If you do not provide reasoning or your appeal gets denied then you will no longer be able to become a staff member here.
Permanent Ban Appeal
If wish to appeal, you can follow the steps mentioned above for a Staff Blacklist appeal to open a ticket, and we will assist you there. The process is similar, but you can appeal multiple times.
Training Sessions
Training Sessions
In the list attached below, you can find all a list of our training times in GMT & EST. If you plan to attend a training session, please make sure that you arrive 10 minutes before the session start time to ensure you get a place. The training server will unlock at XX:55 and the session will begin at XX:05. Once in-game, please ensure that you are seated and following instructions stated by the host or management members. We cannot guarantee that every scheduled session will be hosted, so if you happen to miss a training, please try again at a later time. If you would like to get notified whenever a session is hosted please head to our communications server’s role channel (#reaction-roles) and select the session pings role. This will notify you whenever there is to be a training session.
TIMES:
- 12 AM EST / 5 AM GMT
- 3 AM EST / 8 AM GMT
- 6 AM EST / 11 AM GMT
- 9 AM EST / 2 PM GMT
- 12 PM EST / 5 PM GMT
- 3 PM EST / 8 PM GMT
- 6 PM EST / 11 PM GMT
- 9 PM EST / 2 AM GMT
Low Rank Employment
Whenever it comes to the low rank employment process, you must know that we have both 24/7 Management Resumes opened to everyone in our #employment channel in the communications server. Please make sure that you open a ticket from that channel and a member of the Staff Management Department will be able to assist you whenever you are ready. Please make sure that you must include at least 3+ applications to have a chance of passing the resumes. You do not need a good experience list unless your application response is lacking. We would recommend that people with not much ROBLOX experience to write a more detailed and structured response whenever you submit a resume. This will help you get more chance of passing the resumes. If you are not capable of writing a detailed application, we always have another option in place of the resumes.
Another way of achieving MR is to work up the LR ranks by attending training sessions and gaining points, and then getting recommended by outstanding work at the restaurant. Here are our requirements for recommendations:
- Have between 3 to 7 days of consistency and activity within the restaurant.
- Make sure that your account DOES NOT have safe chat.
- Must remain professional at all times.
- Be productive on shifts at all times.
- Your account must be at least 3 months old.
The Staff Management Department hosts recruitment shifts weekly so you will always have a chance of being recognized in shifts. Please keep in mind that there are not guaranteed recruitment shifts that are hosted everyday meaning that you can also work through the regular shifts as we have other ways to track your activity.
Important Links
Resturant Link
Training Center Link
Quiz Center Link
Signed,
Luceó Corporation