Mac OS Golden Gate 27.0 Studio Bootup Failure

Bug Reports Studio Bugs
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1

No matter what I do, when launching Roblox studio, it’s stuck on Loading Studio screen

Screenshot 2026-10-02 at 10.12.20 AM
Screenshot 2026-10-02 at 10.12.20 AM1920×1237 38.7 KB

Weirdly enough:

  1. it shows im logged in successfully
  2. This error does NOT occur when launching directly from creator hub - if using safari, replicate this by clicking to “edit in studio” for a place. It’ll open studio and place successfully. However, attempting to close the place (not studio) and returning to Home Screen seems to result in a frozen studio.

Edit: Uninstalling, clearing cache / preferences / logs has no impact.

Edit 2: after clearing the things said above, when launching via creator hub, studio shows 2 studio places: One is a login screen (same as the Loading Studio screen) and one is the game itself

Screenshot 2026-10-02 at 10.23.29 AM
Screenshot 2026-10-02 at 10.23.29 AM1920×1177 163 KB

2

Hey There!

Thanks for bringing this to our attention.
A ticket was filed, but we need more information about it.

Please provide the Log Files so we can investigate it right away!

If you need assistance or info on how to get these files, please refer to the How to Find Log Files - Bug Reports - Developer Forum | Roblox

Thanks for understanding!
Have A Nice Day!

3

I’ve uploaded the files. Let me know if more is needed.