MacOS rendering issue

There is some kind of problem with rendering on mac os. I have never experienced it on a windows pc.
I am using a m4 macbook air.

When you open up studio, it works as intended. However, if you start playtesting your game via the test option, you will very quickly encounter a rendering issue - textures & particles will stop rendering altogether.
Rarely, after being in studio for a long time, the bug will happen on its own, without playtesting.

Furthermore, once it happens in a playtesting session, it will carry over to studio as well. This state will only fix itself after you reboot studio.

This is easy to reproduce on large studios, but it happens much less frequently on smaller studios. By big and small I mean the size of the map, the amount of particles, etc.

How to reproduce:

  • Launch studio
  • Playtest a large game a few times until you encounter the issue

The attached image shows a fragment of the map after successfully replicating the bug.
The second attached image shows how the map looks like when it is being rendered properly.


As you may see, some of the tree textures are not loaded in the first image.

Hey There!

Thanks for bringing this to our attention.
A ticket was filed, but we need more information about it.

Please provide a Log File so we can investigate it right away!

If you need assistance or info on how to get this file, please refer to the How to Find Log Files - Bug Reports - Developer Forum | Roblox

Thanks for understanding!
Have A Nice Day!

Hello,

I have submitted the log file as per request.
Due to file size limits (10mb, and the log file is 11+ mb), I had to upload it to google drive.

https://devforum.roblox.com/t/macos-rendering-issue-log-dump/4736020/1

1 Like

Thank you for the report but this appears to be a duplicate of this report: Studio Memory Issue Causing Textures to Unload