Mass false moderation due to manipulating of support resources

I have an alternative account on Roblox called roblox_user_8879563627, also known as 886

I was recently moderated twice on Roblox completely falsely, and it is very apparent that these moderation actions were the result of an individual falsely reporting me by making my profile sound or look like something it obviously isn’t in said report

First, I was banned for 7 days for “Creating an Avatar to Roblox that violated the Roblox Community Standards: Terrorism or Violent Extremism”

This action is obviously unwarranted, as if this were to actually have been investigated, you’d see that none of my saved outfits or any of my owned assets even remotely relate to such a thing. Even after pointing this out, they declined to remove the moderation strike for whatever reason? This false report was an attempt of getting my account permanently terminated by an unknown individual who has been targeting accounts like mine for ages.

Second, I was reported for “Discriminatory Content”, specifically, my username. This is rather coincidental, because this is the exact reason accounts like mine are being targeted. Because people are jealous of the usernames.

They had successfully managed to manipulate support or support AI that I am using my username in a negative manner. This is false. Again, any amount of investigating would have made it clear that this is a false report. This person used the fact that I have the numbers “88” in my name, that I am somehow being racist or discriminatory. The correlation they used this time to manipulate support is outrageously outdated, in fact “88” was unfiltered by Roblox for that very reason, which allowed the creation of my Roblox account to begin with. This resulted in the removal or reset of my username.

It’s nothing more than a silly and rare username, because only a thousand are possible on Roblox, this again is why people target accounts like mine. There is very clearly no malicious intent in the creation and use of my Roblox account.

Others like me were effected by this same thing, so if you were, feel free to reply under this post.

Thank you.

Expected behavior

As stated before, I expect in-depth investigation of users who are reported, in order to confirm if the report is true or false. However, this unfortunately makes the concept of having a support AI bot a lot less efficient in terms of moderation. I’m not sure how to put what I mean in depth with words, but in a logical sense, you should understand what I mean.

A private message is associated with this bug report

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That’s interesting that you got hit with a Violent Extremism ban, because at the same time my other account was hit it too for a T-Shirt.

I appealed, it accepted, and I am still waiting for Roblox to restore both the account and the T-Shirt.

It’s really weird how Roblox does one of the most brazen and harsh accusations only to go about-face and “oops, nevermind”, no less during Halloween to really give us a really unwanted jumpscare.

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Thanks for your report. We know that our systems make mistakes, so we typically suggest to follow our appeals processes to get a second look. We’ll make sure to channel feedback to the appropriate teams. Closing this particular post since the original issue is resolved

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please help me I am facing a major issue regarding a ban

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Report the issue you having by pressing the button make a new bug report on the main page of the roblox devforum.

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I have to ask, because I know a lot of people will be wondering the same thing. What if “following the appeals process” doesn’t work? I can personally attest to the appeals process not working for clear false moderation instances, the appeals people refusing to fix it, and then ignoring all further communication attempts. I would love to go into depth about this sort of thing with a staff member.

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