Mass Rig Animation and Animation Bugs

Bug Reports Other Bugs
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Our rigs and animations just broke for ~50% of the characters in our game for no rhyme or reason. We updated our game about 3 hours before these reports began. These bugs are also occurring in Studio but only in our live branch, not the separate staging Place where we build and test our updates.

One of our staff is in the Roblox tester group and they saw this exact behavior bug in a beta test Roblox was running last week (the test was using our game Dandy’s World to test an early access feature), seems like something got rolled out that may be breaking animations for custom rigs.

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2

Yeah same here, it seems to have come out of nowhere.

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Horse Life is experiencing the same issues. So is Dragon Adventures.

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Thanks we’ve gotten it escalated I’ll flag those games as well

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My game thats currently being affected is Pulse RP as well, if that helps. Mesh deformation on the eyelids and hands are tweaking out.

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Champions: Summon Your Team is having this issue as well, started within the last hour

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Hi, is this all platforms or just Windows / Mac?

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Ive had users on Mobile report issues. Seems widespread.

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It’s everywhere. It initially wasn’t in our private testing realm but as of now 20 minutes after we first saw it those same characters and animation sets are broken.

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It’s all platforms. KingMob is our lead engineer who posted below as well.

I am not sure if DevRel is forwarding our messages but this exact bug occurred in a Roblox Research Panel test where they used Dandy’s World as a test dummy about two weeks ago. Someone on our team is on the panel and this bug was reported. It seems whatever was being tested there on 10/25 was rolled out live and breaking almost anything with custom rigs.

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We can reproduce it on our own devices (Mac, iPhone, and Android) and we have reports of it from users on Windows devices.

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It initially wasn’t happening in any private copies of the game but it is now affecting every realm with those characters and animation ids.

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It started happening in our game too. Before i updated studio it was working fine, but now its fully broken in studio. Its also broken in the live game too.

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They’ve said they are working on a fix and are rolling back a change, as of right now whatever fix won’t require a republish.

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We’ve started getting reports that it was fixed in live games, if it’s messed up for anyone in studio rejoin and it should be resolved. We’ve also been told whatever caused it has been reverted.

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Just responding to confirm this: We have identified and rolled back the offending change so this should be fixed.

Thanks for your report!

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