Massive Latency Problem

This game has been experiencing massive latency problems since this morning. It has absolutely nothing to do with any updates I’ve made, I went and reverted it to previous versions to check. I can’t find anything in the output that signals a problem, but everyone is complaining about it now. [size=2](Not to mention this is the second time in a week my ratings have taken a hit due to something that I have no control over)[/size]

EDIT: Confirmed at Pizza Place also

Please clarify what exactly are you experiencing. Is it slow framerate? Huge ping? Intermittent spikes?

Please post screenshots of your game with Shift+F1, Shift+F2 and Shift+F3 panels up (3 screenshots) when it’s experiencing issues.

(both Pizza Place and your game seem fine to me, but maybe it’s different on different platform/configuration/etc.)

F1:

F2:

F3:

Symptoms are as follows:
-GUIs take a few minutes to accomplish anything (they use RemoteEvents/Functions, so I’m assuming it’s because those aren’t responding quick enough)
-Other characters (and their cars) move around in a really jerky manner either not moving at all, or moving too fast as the server is trying to catch them up to where they should be
-My own vehicle functions not working because I guess the scripts aren’t getting inputs quick enough
-Things like traffic lights are very slow to cycle

My framerate is fine as soon as CSG finishes loading in.

[video size=100 width=425 height=344 type=youtube]RjxoKfvkZUM

I can confirm this, I was testing a game with ArceusInator earlier and I personally experienced massive spikes where my computer didn’t appear to receive any data from the server. It certainly wasn’t caused by my internet connection and it’s not due to a game update I’ve made either.

Ping is 100 seconds. Yikes. Looking into it.

I’ve rolled back the change that was probably causing this. Please let me know if it’s getting better or not. (It would require you to leave and re-join game).

All seems fixed. Thanks you!

If you know of other games that we’re having similar issues, any chance you can link them here? I have lots of investigating to do.

It’s friends only, but this place was also experiencing it.

http://www.roblox.com/games/189707/Natural-Disaster-Survival
http://www.roblox.com/games/192800/Work-at-a-Pizza-Place
http://www.roblox.com/games/199258417/test
http://www.roblox.com/games/54865335/Ultimate-Driving-II-2-0-7-3-HOUSE-FIRES

UD II
UD II Testing
Work at a Pizza Place
Natural Disaster Survival

This problem may be related.

Sometimes when Hex is started the ReplicatedFirst UI will load but then nothing will happen.

[ul]
[li]Remote functions fired yield without response from the server.[/li]
[li]When you try to open the server error console (F9) nothing appears. It appears server is not responding. [/li]
[/ul]

This has been experienced by multiple players and was PARTICULARLY bad during our Creator Show stream (most players could not play).

Is this related?

Edit: If so this problem was around April 17th too so it probably isn’t due to a new update.