We believe the hair/LOD issue is fixed in release 735 - should be resolved when we get 735/736 rolled out.
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@DustMage1337 It seems like i am on version 0.736 but our hair is still displaying with really bad detail despite being really close to it. Could this be an issue on our end?
This issue seems very strange, and like Ultraw the meshes on my end aren’t rendering properly either:
The reason I said that it seems very strange is that I was playing the game with my friend and he told me that the meshes render perfectly fine on his end, even though we both are playing on Windows (11) on the same version (736).
This is a picture that he sent me:
I hope this might help in some way.
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The easiest replication I have found
- Join Restaurant tycoon 3 on windows (EDIT: appears to be happening on my Android device too) (Restaurant Tycoon 3 | Play on Roblox)
- Walk to EKEA (rounded building)
- Observe NPC hair
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I’m getting very frustrated with this, this has been broken since at least last week and it’s affecting absolutely everything at random.
I’ve started getting this issue now too, Your not alone on this and its preventing me from working at all.
This is my top priority. However i have not been able to reproduce it.
If there is anything hint you can provide on how you were able to see this I am very intrested.
For example does it always stay stuck at low quality?
Was there a internet connectivity issue when this happened?
I found a weird fix for it, and all I had to do was Logout and back into Roblox Studio and everything was perfectly fine
For me it’s happening on both of my devices (Windows laptop, Android phone) in Restaurant tycoon 3 (Easiest repro for me is to go to the EKEA shop and observe the workers hair, as I said above)
It stays stuck at low quality despite being really close to the asset.
There are no internet connectivity issues.
If it would be useful to DM to give you further information about this please let me know.
Ya i have been trying this for half the day.
Are you doing this in studio or just the client?
So your saying sometimes it happens and sometimes it does not.
And that also when it is stuck it never loads the correct version?
Sorry, my bad.
Yes, I am joining in the Roblox client (Not studio)
So your saying sometimes it happens and sometimes it does not.
No, for me this is a 100% repro rate, for the last few weeks, for many many assets in the game.
Yes, when its stuck in low-quality, it never loads the high quality version. It happens on both my phone and computer. I’m wondering if maybe it could be related to my location or internet? If it’s super easy to repro for me but impossible for you? I am happy to connect via Discord or video call if it would help.
EDIT: If i set MeshStreamingAndImprovedLODs to Disabled, it will fix the issue. I am going to do this now to reduce the disruption on players.
Oh this widespread low quality mesh issue has been fixed.
We have done a rollout (rollback) today.
Give it a go. You said it was 100% so you should be able to see that it has been resolved.
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