MessagingService "reconnecting" error

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1

I am using ProfileStore by loleris to manage data in my game. For the past few hours some players have had trouble loading their data. This is due to the data system using MessagingService to handle session locking, and when I open the console it doesn’t give a clear error message, it just throws “reconnecting”.

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This is the line that errors:
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This has never been an issue before and just started happening a few hours ago. I have tried searching for this error message on the devforum but couldn’t find anything.

3

our players got the same issue (game is absolvement), this looks like something that happens strictly with messaging service so you need to always remember to wrap this stuff in a pcall because it seems like it has a good chance to not work https://gyazo.com/37e42ab9f4a34695b0374a684cc0c414

4

Even the official MessagingService documentation has an example of wrapping SubscribeAsync in a pcall.

Perhaps @loleris should update ProfileStore to do the same and implement retry methods on error?

5

@Woiizz @MLGwarfare04 @AlreadyPro It has been protected from this 3 months ago - update the module

2 Likes
6

Hi, is this still an issue or did updating the ProfileStore module fix your issue? as others mentioned, for MessagingService, delivery is not guaranteed and it is best to wrap requests with pcall.