Mobile controls do not work with custom character?

Help and Feedback Scripting Support
1

I’m trying to use the default thumbstick that Roblox provides with a custom character but it only shows up when using the default character. I’ve looked through the mobile controls and am at a loss as I cannot find why it wouldn’t appear.

General Info:
1 - They are created but not enabled and when I try to enable them they vanish when trying to use.
2 - They appear when I add a humanoid to my custom character but are un-usable.
3 - They are completely functional when I remove the custom character then start the playtest.
4 - As soon as the game is started, I change the folder of the character to a Folder I’ve called Players.

What I Know:
1 - It isn’t a GUI Overlapping issue as the UI isn’t dependent an the character.
2 - It’s not a studio bug as it works perfectly fine without the custom character.

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If this is because of how my character is set up could someone give me some info on how to edit the original Roblox code to make it work?

2

Are you having issues with UI buttons/elements? You can use the TouchTap event instead of MouseButton1Click for those.

3

Actually the issue is that the Touch controls for mobile don’t appear whatsoever. You can replicate the issue yourself by making a Model, naming is “StarterCharacter” and placing a single part within it called “hitbox”.