Mochidoki | Public Handbook


:wave:Welcome to the Mochidoki Public Handbook. This handbook is your guide and information for everything you need to know at Mochidoki. By underlining key information such as our in-game rules, promotional tips, how to ally, and much more… this handbook allows you to grasp a better understanding of our establishment. If you have any questions, feel free to open a ticket in our communications server.

Mochidoki Community Guidelines

Mochidoki has enforced these guidelines in order to keep both our game and our community safe. We ask that you read through this carefully. This will help you get a better understanding of how our rules are, and what is and is not tolerated.

Roblox Guidelines

We kindly ask that our players follow the community guidelines that have been set by Roblox. Failure to comply with Roblox guidelines will result in a disciplinary action, depending on the severity.

Respect here at MochiDoki is essential for the comfort of both staff and customers. Being respectful in MochiDoki’s games is non-negotiable. Disrespect in any form will not be tolerated and will result in a disciplinary action.

Trolling under any circumstances is prohibited within the Parlor, even if in a joking manner. The first offense of trolling will result in a warning. Any instance of trolling after the first offense will resort to more serious disciplinary actions. When ordering from our Parlor, we ask that you refrain from ordering more than three items. Examples of Trolling are; Disrespect, Falsely ordering, Harassment, Spamming, Discrimination, Threats, etc.

Exploiting is in no way allowed in the Mochidoki Parlor or within the server. If you are caught exploiting in any manner, it will instantly resort in a P-Ban. Evading your permanent ban with an alternative account is also prohibited, and will result in that account being permanently banned. Examples of Exploiting are; Glitching, Flinging, Teleporting, Flying, etc.

NSFW or any form of inappropriate behavior are not tolerated here at Mochidoki. Any inappropriate avatars, usernames, or display names will also be monitored. We ask that you refrain from saying, using, or doing any inappropriate or offensive behavior. Extras If you see anyone breaking the rules stated above, please reach out to a MR+, preferably if there is one in-game. In some instances, reaching out to HR+ is allowed.

Mochidoki Protocol
Our protocol with dealing with these situations are as follows:
Warn → Server ban → Permanent Ban

General Staff Guidelines


At Mochidoki, we do not tolerate point cheating, under any circumstances. If we receive a report that you have been point cheating, you will receive consequences accordingly. In addition, time cheating is also not allowed.


As much as you are free to wear whatever you want, please ensure your clothing is deemed appropriate. If we consider your attire inadequate, you’ll be kindly asked to change your outfit. If you do not abide by this rule, you’ll be demoted.


As a staff team member here, we expect you to be respectful not only to higher ranks but to customers, as your job is to serve them and treat them with the utmost respect. Disrespect towards anyone won’t be approved. LRs are also not required to use grammar.


At Mochidoki, the Staffing Department hands out promotion to employees who have surpassed expectations, in behavior and service. Depending on the severity of your case, you may get Staff Blacklisted upon hinting, meaning you will not be able to join our Management Team.

Recipe Guide


Promotion Guide

As an MR+ here at Mochidoki, we expect our staff to be dedicated in achieving our company’s goals, which is also beneficial for Mochidoki’s reputation. And with that, if you are looking forward to further dedicate your time here at MochiDoki, here are some DOs and DON’Ts to be eligible for a promotion:


Actively attending training and shift sessions.
Constantly engaging with people at the discord server.
Putting in effort in all given tasks.
Ability to exceed or meet given requirements.
Overall performance.
Showcase leadership qualities and professionalism.


Negative attitude.
Bad reputation/history.
Builds a bad relationship with peers by competing unnecessarily.

Training Schedule

Here at Mochidoki we offer a variety of training times to fit across the timezones. Below you can find the session times:

3 AM EST / 12 AM PST / 8 AM BST / 7 AM GMT / 5 PM AEST
7 AM EST / 4 AM PST / 12 PM BST / 11 AM GMT / 9 PM AEST
11 AM EST / 8 AM PST / 4 PM BST / 3 PM GMT / 1 AM AEST
3 PM EST / 12 PM PST / 8 PM BST / 7 PM GMT / 5 AM AEST
7 PM EST / 4 PM PST / 12 AM BST / 11 PM GMT / 9 AM AEST
10 PM EST / 7 PM PST / 3 AM BST / 2 AM GMT / 12 PM AEST
1 AM EST / 10 PM PST / 6 AM BST / 5 AM GMT / 3 PM AEST

Want to see if a session is being hosted/has been claimed or not? Check out our public session board! It shows which sessions have been claimed and such:

:link: Mochidoki Session Board

Affiliation Program

Here at Mochidoki you can join our affiliate program by filling out the questions that are provided below! Please read over our requirements to make sure that you are eligible to form an alliance with us.

:dango:Alliance Requirements

· Your establishment’s group should have a member count of 750. Exceptions can be made if the group is seen as highly active or beneficial in another way.
· Your establishment’s communication server should have a minimum member count of 150, this is excluding bots and alternate accounts.
· Your establishment should be in the business industry, this includes cafes, hotels, juice bars etc. We accept occasional clothing groups.
· The establishment should be active and growing at a steady pace.
· Your establishment should be actively responding to our weekly check ins.

If your establishment meets these requirements, please answer the questions that are provided below and open a Relations Inquiries ticket in the support channel of the main server.

:ice_cream: Alliance Questionnaire

  1. Please state the name of the group and give a brief summary of what your group has to offer.

  2. Please enter your group’s social links.

  3. How can you benefit Mochidoki, and in return, how can we benefit you?

  4. What kind of history does your group have? Have you ever sold the group, given it to another person, sold MR+ ranks, etc.?

  5. Please state who your two representatives will be.

Once the answers have been submitted, please give our team up to 24-48 hours to discuss and make a final decision.

Intern Recommendations

Noticing a Head Staff doing amazing in their job at MochiDoki? Any MR+ staff member can recommend a promotion for them. Keep in mind, staffing department members have the right to deny these requests. In order to get recommended, an MR+ must DM a staffing member on your behalf with the recommendation. Arguing will result in consequences. It is not easy to join our MR+ team.

In order to qualify, Head LRs must:

Be in the MochiDoki Communications Server
Be extremely active in our ROBLOX game and in our communications server
Be professional
Utilize and showcase proper grammar when necessary
Have a good understanding of how to work as an LR at MochiDoki in order to build off of that to learn MR+ skills
Understand our rules and regulations
Understand basic procedures

Keep in mind, you must uphold these qualities and qualifications in order to be promoted. If you are promoted and stop upholding them, you are subject to termination.

Rank Information

Non-Staff Ranks

Hungry Customer
Users with this rank just joined the group and must apply in order to be able to be trained. Standard Customer role.

Notable Doki
Notable Doki is a rank awarded to those who majorly contributed to the group previously. Only EA+ who resigned can obtain this rank, unless granted by a leadership team member for other reasons.

Mochi Affiliate
Mochi Affiliates are those who represent one of our alliances. They are considered an official partner and should be treated with the utmost of respect in and outside of our community and game at all times.

Developers do not work in a department. Instead, they help us through developing our facilities, such as building, scripting, and more. They are not official staff.

Low Ranks

Mochi Trainee
Users with this rank just applied and now are able to attend a training session for a chance of a promotion. They still cannot go behind counters and must pass the training session in order to do so.

Junior Doki
Junior Doki’s just passed a training session and may now serve and assist customers adequately. In order to receive Worker, they must attend another training session.

Doki Scooper
This rank is also obtained by passing a training session and their duties are pretty much like Junior Doki’s; however, workers are going to be seen as a more experienced rank.

Senior Doki
This is the last LR rank obtainable through training and Senior Doki’s should collect a certain amount of points in-game in order to be promoted to Mochi Master.

Mochi Master
This is the last LR rank and those cannot be promoted to their next rank through training. Instead, they must be recognized by an MR+ and then be promoted by a Staffing Department member.

Middle Ranks

Parlor Intern - depended upon assistants needed
Parlor Interns have just passed applications or received a promotion by an EA+. They must now undergo an internship in order to become an official management member.

Parlor Assistant - 30
Parlor Assistants are in charge of training at training sessions, supervising, assisting guests or staff and working behind counters if necessary.

Parlor Supervisor - 25
Parlor Supervisor’s are expected to be hosting sessions, training at sessions, assisting customers and staff and supervising the parlor.

Assistant Manager - 20
Assistant Manager’s are required to host sessions, train at sessions, assisting everyone and supervising the parlor. Their tasks are similar to Parlor Supervisor’s, however, AM’s may be known as a more skillful rank.

General Management - 15
General Management’s possess the same duties as Assistant Manager’s, although they should serve as an example to lower-ranked MRs and display exceptional leadership skills. They are able to receive their next rank through being promoted by the Leads of Staffing.

High Ranks

Executive Assistant - 12
Executive Assistant is the first High Rank role. Users with this rank dedicated all their time to Mochidoki and were promotion-worthy. They must now enter a department and daily contribute to the group through participating in department tasks.

Relations Officer - 5
Relations Officer is the second High Rank role! Individuals with this rank are those who surpassed their duties when working in the Public Relations Department as an EA. Their responsibilities are similar to Executive Assistant’s, however, they should be more skillful.

Staffing Officer - 5
Staffing Officer is the second High Rank role. Individuals within this rank collaborated more than expected when participating in the Staffing Department. Again, their duties are similar to Executive Assistant’s, however, they are required to be more experienced.

Senior High Ranks

Board of Executives - 4
This is the first SHR rank and is accomplished by those who excelled in their work while as Staffing Officer or Relations Officer. They should assist lower ranked HRs in all circumstances.

Executive Director - 2
This is the second and last SHR rank and individuals who received this role truly contributed to the team. They now lead or co lead a department and should be managing every rank below them.

Leadership Ranks

Vice President - 3
Vice Presidents may oversee/lead departments, however, they must be offering assistance to the President if deemed necessary.

President - 2
Presidents should be assisting the Chairman upon unavailability of the Vice Chairman and ensuring the group is running smoothly.

:star: Vice Chairman - 3
The Vice Chairman is tasked with assisting the Chairman in all cases and should also oversee the group.

:crown: Chairman - 1
The Chairman runs and oversees the group overall, as well as daily operating the group.

Appeal Information

What are ban appeals?
Ban appeals are for if you have been banned off of the game, or would like to revoke a warning off. For permanent bans they are unappealable, so you will be wasting your time, and the staff’s time by submitting an appeal. Note that the staff doesn’t have to unban you, this is to possibly get your consequences revoked.

What to do for an appeal?
Submitting an appeal you must be professional, use grammar, and be respectful. Each question must have 4-5+ sentences, unless it is simply asking for a discord and roblox username. Appeals can take from 48-72 hours to be processed and determined, you may only send one appeal as sending multiple may result in other punishments and wastes our time. When submitting an appeal you must elaborate on what your ban was for, and why you should be unbanned. An example of something that will not work in appeals is “Help get me unbanned.” When elaborating on your ban, be professional when doing so. Do not ask for your appeal to be read once submitted, they will get to yours when going through them. Please make sure to read the rules and requirements on a ban, as if you don’t follow the rules and requirements it may give you a very low chance at your appeal being accepted.

:link:Appeal Forrm Link

Social Links

The Roblox Group:
Mochidoki - Roblox

Approved by the Mochidoki Chairman on 5/21/23
Last updated: 5/21/23