Moderated avatars don’t get reset

with dsa reports i’ve been reporting some inappropriate avatars and while the users got moderated, their avatars stopped getting reset. sometimes the item might be removed from their avatar but the thumbnail still shows it or it will sometimes stay on their avatar

examples:

darknetfiles - Roblox - moderated january 4th, he isnt wearing the shirt as it got removed when he was reported, but his avatar thumbnail still shows it. the shirt shows a person’s face on it who could be a minor. this user has been moderated 4 times now for wearing bypassed clothing btw and all he got was 3 warnings and presumably a 1d ban

jeff - Roblox - moderated january 6th, still wearing a nsfw avatar, the clothes were not removed
edit: the shirt she was wearing got taken down causing her avatar to be refreshed but she is still wearing it

3 Likes

Interesting issue with how roblox stores thumbnails, just like back in the day where if you had a limited had on before trading it you’d still be able to see it on your avatar.

1 Like

Thank you for the report. We have assigned to our team for review.

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Hey thanks for flagging this issue. The system is functioning as expected. If the problem persists, please file an abuse report/comment in this post.

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I reported someone and their avatar didnt get reset despite a confirmation email saying “User Removed”

Hello,
Thank you for submitting an Online Safety Act - Illegal Content report.
After review of your submitted report, we have concluded that the behavior violates Roblox's Community Standards and the user has been moderated at the time of this response:
Ticket ID: 47996fb8-f093-11f0-88c3-ee575b5d250d

Sincerely,
The Roblox Moderation Team

I did notice that the shirt they are wearing is archived which might be why it won’t get reset

edit: I think the shirt got deleted after the report

Thanks for confirming the shirt has got deleted. I will mark this bug report as closed. Feel free to open another one if you see other issues.

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