Unless you’re referring to one of my later posts where I go into detail about the logo that got me banned, this request isn’t about the logo itself, it’s about the age of the assets that we’re being moderated for (the shirt was so old that I completely forgot it even existed) and how the moderation ticket is displayed to the user. It doesn’t matter that they don’t know the history behind the logo, or what the logo even is. The fact that the logo was uploaded some crazy amount of time ago (I assume that they can view the upload date) should be taken in consideration.
I’m saying that moderation should take dates into account (which can easily be included in the given instructions to outsourced content moderators). The point of bans are to teach you a lesson and to prevent you from uploading any more inappropriate content. I don’t think banning people for things that they uploaded 10 years ago will teach them much of anything, aside from the fact that the moderation system is terribly flawed.
I get that a lot of the moderators may be outsourced and are given instructions and currently are not able to easily deal with something like this. You’re explaining how the current moderation system works. That doesn’t mean that it’s any good, or that it can’t be vastly improved. For example, improve the instructions given to the outsourced content moderators and expand upon the amount of information that they’re able to view (such as the asset’s creation date, if for some reason they are currently unable to see that). And the moderator notes are almost completely meaningless in a lot of situations, as they completely fail to explain why the assets were moderated, so I’d love to see improvement there as well.
I feel that Roblox could vastly improve on their communication with outsourced content moderators in order to make this less of a hassle.
(Also, I’m not sure if you read, but I did try developer relations for my specific situation and it was no help at all.)