Moon animator crashing my studio

I have a problem where, when I try to make an animation on moon animator for a custom rig I have my studio crashes. The problem happens as soon as I click “New Moon 2 File”. This also only happens with certain characters I try to animate, not every character crashes my studio.

Edit: sorry it actually happens when I click “New Rig Animation” on moon animator

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First off, I’m pretty sure this should go in bug support
Anyways, not too sure why this is happening, although if it’s only a problem with certain rigs, you could maybe try ungrouping ones that don’t work to see if that’s the issue(?) If not, making a post in bug support should get an admin to respond and help you out. Hope this helps!

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had this problem once when i was animating some pets. completely forgot what i did to fix it (it was fairly long ago), but just know it’s not just you.