Movement mode seemingly switching itself to click to move, resulting in shift lock issues

No exact reproduction case, but have seen multiple people across various games complain about their shift lock breaking. Happened twice to me with a few hours in between each time. Each time I went to settings and checked click to move had turned itself on, restricting me from using shift lock.



System Information:
Intel(R) Core™ i9-14900K
Memory: 32.0 GB
GPU 0 Intel(R) UHD Graphics 770
GPU 1 NVIDIA GeForce RTX 4070 Ti SUPER

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Hi!

Do you know if you came from a place that had click to move as the only option to a game that let you choose? Did this happen after a teleport? Fresh install? Do you have a gamepad connected to your PC or does it have touch capabilities?

Are you using the Roblox client downloaded from the browser or from the Windows Store?

Thanks!

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Another possibility is a current issue with using the scroll wheel while in the settings menu. If you use the mouse scroll wheel to scroll down to, say, change the volume while the mouse is over the left/right buttons for movement mode, this may accidentally modify the setting to “click to move”. Is it possible you were in the settings menu and used the scroll wheel recently and could have triggered this?

Hi, I don’t recall joining another place with click to move as the only option. Did not happen after a teleport or fresh install, it happened after being in game for a bit. My PC does not have a gamepad connected to it and it doesn’t have touch capabilities.

I could see this being possible, I remember adjusting my camera sensitivity but i’m still confused as to how it could have happened twice, as I don’t recall opening the settings menu the second time it happened.

Just as a note to add on, the odds of it being an issue with accidental scrolling are extremely low as so many of our users, and from my chat with a few other developers, the frequency of it happening is too much to be accidental in my opinion

We also very frequently use the settings menu toggling performance stats microprofiler etc for years and only recently has this happened, granted that one can be coincident but very unlikely

It also seems to be that every user that has encountered this in our community server ALL seem to be having the same “oh I was on click to move, yeah that fixed it thanks!” - so seems to be consistent in that its randomly setting movementmode to click to move?

And its not likely from games causing DevComputerMovementMode in some experiences as I’ve joined all the same experiences Jova has when it happened to him and never encountered it personally (also I dont think Ive ever seen a game use ClickToMove either)

Hope this helps in some way but yea its a very confusing issue thats unreliably hard to find reproduction with :smiling_face_with_tear: only from having such a high frequency of reports and our direct contributors/devs getting the issue did we actually flag it as a problem

Thanks everyone, we’re working on this!

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Thank you! I’ve also been having this issue

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I’ve been having this issue for a few days and its pretty annoying hope they fix it!

Thanks for the report! We think this bug is fixed now. Are you still having trouble?

I believe it’s been fixed I haven’t seen any reports lately, thank you!

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yes brochacho my shiftlock isnt working on some games but like my camera movement is always set to default and not click to move