My friend's game crashes upon playtest on Roblox Studio and Roblox Player

Whenever any of us run the game either in Roblox Player or Roblox Studio, the game closes itself automatically and crashes.

We tried cleaning the whole game, removing anything from all services, removing our Studio plugins, and disabling API Services and HTTP Requests. 3 different people tested the game and ran into the same issue. Their clients also crashed every time.

We also tried moving the game to a different place, and it still ended up crashing every time. We then also tried cleaning the new place, and it still crashed.

This could be an engine bug where something causes the game’s place to be permanently corrupted.

My friend also tried reverting the game to older versions, but it’s almost as if the place is corrupted and still crashes, regardless of what we do.

We can play any other games, and our clients do not crash at any point. The same applies for Roblox Studio, any of our other games do not make Roblox Studio crash.

A private message is associated with this bug report

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Salutations!

Thanks for bringing this to our attention.
A ticket was filed, but we need more information about it.

Is this issue still happening at your end?
If so, please provide a crash dump or a log file so we can investigate it right away!

If you need assistance or info on how to get these files, please refer to the How to post a Bug Report - Bug Reports - Developer Forum | Roblox

Thanks for understanding!
Have A Nice Day!

Hello, sorry for the delay.

Yes, the issue still happens at everyone’s end persists through different places, using Roblox Player or Roblox Studio.

I’ll provide the crash logs in the private message.

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