My name is Uygi (@Uygi1234) and I am the developer of the experience RoLive, a game that you can live stream; which has +12M visits.
What happened
On 2025-08-15, I noticed my experience was no longer appearing in homepage/search/discovery.
The concurrent users dropped from ~100 to ~5.
At the same time, I observed a sudden spike in client crash rate in Creator Dashboard.
Since RoLive includes user-made maps, one of them may have caused client crashes, which I believe is the reason behind the spike.
I believe that Roblox shadow bans games that have performance issues. I’ve added screenshots of the graphs that shows the performance issues.
From my perspective, the game might have been affected by an automatic filter/discovery restriction due to the crash spike.
Actions I have taken
Removed the maps that I believe had memory leaks and were causing crashes.
Checked performance graphs and captured error stack traces.
Why I am posting
I wanted to share my situation so others are aware, and also to ask if anyone else has experienced something similar. I would also appreciate suggestions from the community on how to handle cases like this.
It appears that anyone who did the Maturity & Compliance Questionnaire and labelled their game as a social hangout have gotten shadow banned. Happened to my game too.
Yeah, seems like nothing related to crash rates. It’s just Roblox enabling new security features. I’ll try to appeal it as admins say its the only way.. Looks like I also recieved a message from Roblox when it happened:
