My Roblox Account Was Terminated Because of an Asset I Did Not Create – I Need Help From the Community

Hello everyone,

My name is Davide, also known online as Zaid, and I am a 17-year-old Roblox developer and designer from Italy.

I am writing this post because I have been trying for days to find a way to get my account reviewed, but I currently have no way to properly appeal my termination.

Roblox has been a huge part of my life for several years. I started creating on the platform when I was younger, learning Roblox Studio, game development, building, UI/UX design, graphics, branding, and community management.

Over time, I have worked on different projects, collaborated with other creators, and built my experience as a young developer. My journey as a Roblox creator has also received attention outside the platform, including being featured by Italian media such as La Repubblica, where my experience as a young creator was discussed.

Throughout my journey on Roblox, I have also had the opportunity to be recognized by the Roblox community and participate in important creator events. I have been invited multiple times to the Roblox Developer Conference (RDC) and the Roblox Innovation Awards (RIAs) , including invitations in 2025 and 2026 , as a recognition of my work and involvement as a young creator on the platform.

I am not sharing this to ask for special treatment or to receive exceptions to Roblox’s rules. I am sharing this because Roblox is a platform that helped me grow creatively, and I would like my account to be judged based on my own actions and involvement, rather than content created by someone else.


What happened

My Roblox account:
Username: davidgensupr2

was terminated for:
Reason: Real-World Sensitive Events

The moderation message says:

“Roblox prohibits content that recreates, mocks, or capitalizes off of specific real-world sensitive events.”

The reviewed content was:
Asset Name: So happy rn
Asset ID: 113320559300707

Review date: July 17, 2026 at 1:14 AM

I want to make something completely clear:

I did not create this asset, I did not upload this asset.
I was not involved in making this content.
I did not know this asset existed.

From what I understand, my account was connected to this situation because I was added to the group where this content existed.

I was invited into the group and was given a role, but I was not part of the development, management, moderation, or creation of the content that caused the violation.

I believe my account was punished because of an association with a group, rather than because of something I personally created or did.


Other accounts were affected

A friend of mine was also terminated in the same situation.

Just like me, he was not involved in creating the asset and did not participate in making the content that caused the moderation action.

This makes me believe that multiple users may have been affected simply because they were members of the same group, even though they were not responsible for the content.


The biggest problem: I cannot appeal

The biggest issue is that I cannot even properly explain my situation to Roblox.

When I go to:
Violations & Appeals → Recent Violations
my termination does not appear.

Because of this, I do not have the option to submit an appeal through the official system.

I have already:

  • Contacted Roblox Support multiple times.
  • Explained that I was not involved with the asset.
  • Tried following the appeal process.
  • Contacted the European DSA channel.

However, I keep being redirected back to the appeal system, while my violation is not available there.

I am stuck in a loop where I cannot provide my side of the story to the moderation team.


Why I am asking for help

I completely understand that Roblox must enforce its Community Standards, especially regarding sensitive real-world events.

I am not asking Roblox to ignore its rules.

If content violates the rules, I understand that action needs to be taken against the people responsible.

My request is simply that my account is reviewed separately and fairly, because I believe I was not responsible for the asset that caused the termination.

I have spent years building my reputation as a creator on Roblox. This platform helped me discover my passion for development and design, and losing access to my account without even having the chance to explain what happened has been extremely frustrating.


What I am asking

If any Roblox staff member or experienced community member sees this post, I would really appreciate any help or advice.

I am asking for:

  • A manual review of my account.
  • A review of my connection with the group and the asset.
  • The possibility to submit a proper appeal.

I am not trying to avoid Roblox’s rules.

I only want my account to be judged based on my own actions, not content created by someone else.

Thank you to everyone who takes the time to read this and help.


Evidence attached

  • Account termination screenshot.
  • Moderation details showing the asset information.
  • Screenshot of the appeal page where no violation appears.
  • Roblox Support responses.
  • DSA communication.
10 Likes

Asset Name: So happy rn

Does this have something to do with So crying rn because they are down those games. Same goes for dollhouse etc

3 Likes

Dang I’m sorry that happened. So some one else added an asset to a studio you had edit in and you got a collateral ban?

I hope this situation gets fixed. That sounds like a very tough situation to face.

3 Likes

I don’t know much about it… I was in a group of friends, and they assigned me the dev role without me even realizing it. Maybe someone in the group—an intruder or someone else—created a place containing something that triggered the moderation system. I have absolutely nothing to do with this.

4 Likes

Thats a vulnerability that is being abused and youll be unbanned sometime soon.

on another note, I love how dumb the DSA reporting channel is, they just tell you that you have to use the official support page which changes literally nothing.

Asking for a normal human review is like shooting arrows at the moon hoping they will reach.
The AI support is the grim reaper of all devs rn, many of us are victims

Edit: atleast I think youll be unbanned..? Many people have been banned for those “assets” and im psure its just a crosswoods typa thing

2 Likes

I hope I get unbanned as soon as possible… I run an Italian software house called “Atlas,” and its goal is to bring together the most creative Italian minds by creating a central support and community hub…

The problem is that we can no longer grow now; everything was under my ownership.
Anyway, thanks a lot for the reassurance… I really appreciate it!

1 Like

It’s sad to hear that Roblox always gotta mess things up. I was in the middle of developing a game just to wake up being terminated for a comission I bought, which now leaves me with no robux, no groups, etc.

I can not emphesize how many people get messed up by Roblox and Its AI support

2 Likes

My account ban status

I am filing a complaint with Roblox via the EU DSA system. I am using the legal service “ADROIT”; it is completely free—they don’t charge me any fees, and there is nothing for me to pay, as all costs are borne by Roblox.

1 Like

adroit is pretty poopy, they accept your case, then deny it 40 days later

Ah! Thanks for letting me know… I’ve already opened a dispute with ADROIT; within two hours, they had already sent the material to Roblox for human review. I hope they do something about it…

1 Like

Maybe it’s time to grow up and switch to more serious gaming platforms where you can make good money?

I run a software studio that uses Roblox to create games and full-fledged experiences. Honestly, it might seem strange, but after being invited to RDC and RIA events as a creator, I’m not just going to walk away all of a sudden. I develop out of passion, not for money or anything like that.

Little update on my Account Banned

So uhm..
ADROIT submitted all the documentation to Roblox about a week ago. Roblox Corporation has a total of two weeks to respond; if there is no sign of a review or a human response, I will go through the ADR Center, and if they ignore that too, I will escalate the matter to AGCOM.

That said, I noticed ADROIT has some negative reviews… I’ve carefully read the documentation regarding their process and so on. Waiting times depend on the nature of the issue; if it involves serious legal matters requiring an extensive review, it will likely take longer than the minimum three-week timeframe they quote.

If I don’t receive any kind of help, I will close my HUB and move on to something more concrete, even if I have to start over from scratch… It’s a shame, because I believed in Roblox—in my potential and in the projects I poured so much dedication and time into… I hope this situation is resolved as soon as possible, as I don’t want to resort to legal actions.

Yes, yes, I understand, ‘If anyone slaps you on the right cheek, turn to them the other also’ and all that. Good luck to you.

1 Like

Good luck, friend,

About the negative reviews on adroit: I myself have opened a case with them before I got terminated. While their rules did state that they only cover moderations against content or assets (meaning that actions like chat messages, etc. are not covered by them), they still told me that they sent the complaint to roblox. about 40 days after (no communication was established with me in the meantime), they ended up Emailing me with a legal document that said that the case is illegible because of the rule I just explained.

I am not giving them a chance to handle my Roblox ban. If it doesnt work out, ill move on to ADR center.

2 Likes