My UGC item went off-sale for no clear reason?

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1

Hello Developers,

I noticed that my UGC item was taken off-sale for an unknown reason. I haven’t made any changes to the ugc , I’m now required to subscribe to Premium in order to make it available for sale again.
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I have two questions:

  1. Why did this happen, and what caused the item to be taken off-sale?
  2. Does the group owner need to maintain an active Premium subscription at all times for group-owned UGC items to remain on sale?
1 Like
2

Hello!

As far as i know, yes both the uploader and group owner needs a subscription for non limited items

1 Like
3

Done
Thank you ‘soundmoji’ for the note❤

4

if the group owner doesn’t have Premium, does that automatically take the UGC off sale?
I’m not sure if this is part of a new system or if it’s just a glitch affecting my UGC
or for a mistake I made…:sweat_smile::joy:

thank you soundmoji for the reply.:heart:

5

Yea you shouldve received a message like this:

Screenshot_20250506_234813_Roblox
Screenshot_20250506_234813_Roblox1080×983 268 KB