Everybody has received their hat but me. My username is @60803 and i’ve found out through a discord bot that this was actually awarded to the User ID 60803 instead of the actual roblox username @60803. If there is any struggle when handing out hats to number-users this must be patched as I am pretty sure I’m not the only person who is going to deal with this issue.
Well my username is not only numbers but I also still didnt receive it, even tho I attended the lives and have done the surveys.. I have no idea what to do
What about me? I suffered from the same issue but in my case my username starts with a 0, because of my username no specific user ID received the item and my item isn’t rewarded to me
Tysm! Yes I’ve received it. Would appreciate if we could have this patched for other people with usernames like mine as they’ll have the item sent to the User ID of whatever their username is and not their actual account. Including my friend 0707070707 who seems to be through the same issue.
If you don’t have that hat yet, don’t worry, the hat should be given to everyone who participated. You might just have to wait a bit. There are a lot of people who participated. I haven’t got the hat yet.
(if you have had a bug like this or you still haven’t received it after a month, contact support or make a bug report)
Just letting people know as many are worried as they hadn’t received it yet.
I sent an email to support asking about why I hadn’t received my Inventor Hat, and I got this:
Hello,
Thank you for contacting Roblox Customer Support.
Regarding the item you didn’t receive, Roblox events only run for a set amount of time. Once the event has ended, the associated experience(s) and their badges may still be available, but related prizes can no longer be obtained.
To easily locate current events, click on the “hamburger” icon located in the upper-left to pull up the navigation sidebar. For detailed information on events, follow our blog to get updates on new features, events, and upcoming changes on Roblox.
Sincerely,
[support]
so yeah can some help me pls i have also received an email just like @21stnv’s for attending Inspire 2025, meaning that i should get the hat
I’ll close this topic since the original issue was resolved.
However, if there is anyone experiencing this issue too, please send an e-mail detailing your case to the following address devrel-inspire@roblox.com for it to be reviewed further.
Hopefully, this helps you all, and thanks for taking the time to stop by and comment about it.
Thanks for your patience and your understanding.
Have a Nice Day!
Don’t worry the email is active, I asked something a few days ago and they answered me, but maybe it’s because so many people are sending them emails and they’re saturated. I emailed them too because i haven’t recieved the hat too.
Just we need to be patient, we have to understand that they must have a lot of people sending emails with the same issue.
Update for you guys, I have written an email to them, after 3 days they answered and now as of September 2 I have received my inventor hat. Just show them proof of your partecipation and be patient. Thank you!
