New quest for Moonwisp isn't working for many players

The message I’ve attached below was sent out to millions of players a little over a week ago. Many players who fulfilled the requirements of this quest (including me) never received Moonwisp, even if they didn’t press Reject or Dismiss.

I did some digging online, and it seems you’re supposed to receive update notifications about Moonwisp. Me, as well as anyone else I’ve been able to find whose had this quest bug out on them, never received these notifications.

Visual Aids:
Message players received:


Follow-up messages you’re supposed to receive:

Moonwisp not being owned by someone who completed the quest:

Direct Links:
Moonwisp: Moonwisp - Roblox

Step by Step:

  1. Receive Moonwisp Quest in your notifications
  2. Play more than 5 minutes for 3/7 days of the following week
  3. Never receive Moonwisp or any update notifications.

Expected behavior

People who have received this notification and have played for 5+ minutes on 3/7 following days should receive Moonwisp.

5 Likes

I received this notification and have met the requirements yet I never got the follow-up messages or the item.

3 Likes

yeah for some reason this is also bugged for me

1 Like

Dude I never even got the message :sob:

never got it either idk why i did the requirements

Yo recibí la notificación del objeto Moonwisp esta semana en otra cuenta mía y estuve toda la semana jugando entre 2 y 3 horas al día. Sin embargo, no se me otorgó el objeto.

I have definitely played for more than 5+ minutes on 3+ days since receiving the notification and have not received the Moonwisp or ‘Almost There!’ notification either.

1 Like


I have also received the notification and have been playing Roblox for several hours everyday and was not given any progress notification either.

Sorry for the issue! The team is looking into the issue and will do our best to make sure that everyone who has earned the item receives it as expected.

2 Likes

i dont know if you can look into this or not but can you see if this is being actively worked on or not? armorsaurs king chrome toy awards wrong item - Bug Reports / Catalog Asset Bugs - Developer Forum | Roblox