New rewardable ads bug (InternalError)

Bug Reports Studio Bugs
,
1

I’ve been trying to use the new Rewardable Ads feature. I’ve ran into a couple issues which I’ve fixed except one where Roblox returns “InternalError” as an AdAvailability Enum. I’ve read on the forum post that it would be related to products but I did not find any. My snippets are down below.

local Players = game:GetService("Players")
local DataStoreService = game:GetService("DataStoreService")
local ReplicatedStorage = game:GetService("ReplicatedStorage")
local MarketplaceService = game:GetService("MarketplaceService")
local AdService = game:GetService("AdService")
local RewardedAdEvent = ReplicatedStorage:WaitForChild("RewardedAdEvent")

RewardedAdEvent.OnServerEvent:Connect(function(player)
	warn(game.PlaceVersion)
	
	local isSuccess, result = pcall(function()
		local reward = AdService:CreateAdRewardFromDevProductId(3427867505)
		return AdService:ShowRewardedVideoAdAsync(player, reward)
	end)
	
	warn(isSuccess, result)

	RewardedAdEvent:FireClient(player, isSuccess, result)
end)

local Workspace = game:GetService("Workspace")

MarketplaceService.ProcessReceipt = function(receiptInfo)
	local player = Players:GetPlayerByUserId(receiptInfo.PlayerId)
	if not player then
		return Enum.ProductPurchaseDecision.NotProcessedYet
	end
	
	if receiptInfo.ProductId == 3427867505 then
		ReplicatedStorage.FetchRev:FireClient(player)
		return Enum.ProductPurchaseDecision.PurchaseGranted
	end

	return Enum.ProductPurchaseDecision.NotProcessedYet
end

-- Services
local AdService = game:GetService("AdService")
local Players = game:GetService("Players")
local ReplicatedStorage = game:GetService("ReplicatedStorage")

-- StarterGui ⟩ ScreenGui ⟩ ShopFrame ⟩ RewardedAdButton
local RewardedAdButton = script.Parent

-- Event to communicate between clients & server
local RewardedAdEvent = ReplicatedStorage:WaitForChild("RewardedAdEvent")

local INELIGIBLE_RESULTS = {
	Enum.AdAvailabilityResult.PlayerIneligible,
	Enum.AdAvailabilityResult.DeviceIneligible,
	Enum.AdAvailabilityResult.PublisherIneligible,
	Enum.AdAvailabilityResult.ExperienceIneligible,
}

local function isIneligible(result: Enum.AdAvailabilityResult)
	for _, inEligibleResult in ipairs(INELIGIBLE_RESULTS) do
		if result == inEligibleResult then
			return true
		end
	end

	return false
end

function checkForAds()
	local isSuccess, result = pcall(function()
		return AdService:GetAdAvailabilityNowAsync(Enum.AdFormat.RewardedVideo)
	end)

	if isSuccess and result.AdAvailabilityResult == Enum.AdAvailabilityResult.IsAvailable then
		warn(isSuccess, result.AdAvailablityResult)
		RewardedAdButton.Visible = true
		return
	end

	if isIneligible(result.AdAvailabilityResult) then
		return
	end
end

RewardedAdEvent.OnClientEvent:Connect(function(isSuccess : boolean, result : Enum.ShowAdResult)
	if result == Enum.ShowAdResult.ShowCompleted then
		checkForAds()	
	end
end)

RewardedAdButton.MouseButton1Click:Connect(function()
	--RewardedAdButton.Visible = false
	task.delay(0.3, function()
		warn("a")
		RewardedAdEvent:FireServer()
	end)
end)

Know that I’ve only got one ProcessReceipt

2 Likes
2

Hi,

We’ve made improvements to the Rewarded Video Ads feature over the last year and this should no longer be an issue. If you’re still running into this error, please open a new bug report with any additional information you’re able to provide!

Best,
aNewDucky

2 Likes