Not assigned to the correct rank in communites/group.

Hello.

I’m the owner of this group below

Expected behavior

i was recently beamed and i requested a rollback to have ownership of the group given back to me. but after the rollback i noticed that my group was in a state of softlock with the ownership. The group shows i’m the owner but i’m ranked as a member

I can’t configure the group but i have access to editing games and doing payouts via the creator hub but i can’t rank people with the legacy roles when i temporarily lost access to the group when i was beamed and i can’t make newer announcements either because the current one is by the guy who stole the group which i have back

Most roles have been renamed and i wanna rename them back to the original ones

This is heavily affecting my moderation team and some of my testing team because when i lost the group they were kicked out of the group. If possible could you please fix this issue

Expected behavior

I should have complete control over my group/experiences/legacy roles


Hey, I’ve resolved this issue.

I tried to change the owner of the group back to your user so it would trigger a re-sync, but I did the process incorrectly and immediately a bot took ownership and changed your RoleSets and group icon. I immediately transferred ownership to me and restored the original RoleSet names then transferred ownership back to you.

Unfortunately, I do not have the original icon that was used for the group, so you will need to re-upload it.

I apologize for the inconvenience.

Thank you, If im not mistaken i think we had checkmark on our group before we got hacked but im not too sure.. we may meet the requirments but i think the beamers messed with our stuff,

For badge verification issues you’ll need to contact customer service here: Roblox Support

Unfortunately I’m not able to view verification badge history nor have the ability to restore it

Ok, thank you so much! :slight_smile: You are awesome!