Not Receiving 10% Commission for Donation Game

Help and Feedback Scripting Support
1

Hi friends! I’m working on a new donation game, and as I was testing out the donation system, I noticed that it doesn’t appear that the game was receiving the 10% commission that you usually get when someone buys something through your game. I tried purchasing items sold by a different account as well as a few random players. Also, see this screenshot of two test purchases (for 20 Robux) from Pls Donate and my game for example.

image
image1499×353 47.8 KB

These are two of the exact items, both 20 Robux, and both purchased in game. However, it looks like the affiliate commission was properly taken out for Pls Donate, but not for my game. I’m using MarketPlaceService (Server-Side Script) to prompt users to purchase (:PromptPurchase for T-Shirts and :PromptGamePassPurchase for Game Passes).

Any clues what could be happening here?

2

Did you try from an account that doesn’t own the game?

1 Like
3

Multiple, yep!!! A few buds as well as some random accs! Noticed the same 70% split for all game passes instead of 60%, and no indicators regarding any successful monetization in analytics :sweat_smile:

Edit: nvm I see what you mean now! Purchasing from other players’ accounts besides my own is showing the right commission split now, thanks!!!

4

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.