Recently, in our Analytics => Error report part of our map, we’ve seen a large increase of server errors starting with
“DataStoreService: InternalServerError:”
It sometimes says
DataStoreService: InternalServerError: An internal server error occurred. API: GetAsync
or
DataStoreService: InternalServerError: An internal server error occurred. API: UpdateAsync
I don’t think it is caused by code in my map, and instead is caused by roblox’s internal server error. Has anyone else encountered this issue?
Expected behavior
I’d expect it to now erorr out.
A private message is associated with this bug report
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Yeah I Just Got The Same Thing too On My Game. And I Think The Same Thing probably A Roblox Side Error
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Hello, this looks like an issue on our end and not on your experience.
Is there a specific timeline when you noticed these errors? Are these errors impacting your experience? Confirming that we are looking into it. Could you also share your universe id to help us debug this further please?
Hello! Thanks for the reply.
For us, the error started to occur around Jul 8, 2026. I can’t confirm if the error is affecting our experience, from the logs it seems like an analytics event error on your side so I don’t think I can dig any deeper.
I did share the universe id in my private message section!
Hello! I have been trying to reproduce this, I do see a very small volume of these errors for your universe, but it seems like it isn’t affecting gameplay. Does your code have any backoff-based retries to handle such errors?
