This is a summary of our rules. Please read through carefully.
Do not be disrespectful.
Every staff member should know how to use grammar, act professional and use common sense. Do not be disrespectful to (1) customers, (2) co-workers and (3) alliances. Every staff member should be able to help in the register if there aren’t any workers in the Customer Support desk.
How to get your submitted feedback visible to other members.
Our Post-Approval Department is the team that is accepting and declining feedback sent to by (1) users, (2) staff members and (3) alliances. To avoid getting your feedback from our game declined and deleted, please be sure you do NOT have anything of these kinds of things in your feedback process:
- Swear words.
- Inappropriate behavior.
- Asking for a promotion/demotion.
- Asking to read your application.
- Personal information (such as your phone number, IP address, etc)
Use the Customer Support feature correctly.
There are currently 3 different ways of getting support. You can get support through our Customer Support desk in-game, the “Support” button on the “Menu” tab and opening up a ticket inside our discord server.
Getting support should NOT include anything of this:
- Asking for promotions/demotions.
- Asking for firing a co-worker.
- Swearing / Inappropriate content.
- Asking for reading your application.
Things that are listed below that are found in any feedback ticket will be ignored/deleted.
Three-strike Moderation System
Here at Names Association, we do not tolerate that any user that is breaking any rules. You can find more about our Three-Strike Moderation System here.