This is a summary of our rules. Please read through carefully.
Do not be disrespectful.
Every staff member should know how to use grammar, act professional and use common sense. Do not be disrespectful to (1) customers, (2) co-workers and (3) alliances. Every staff member should be able to help in the register if there aren’t any workers in the Customer Support desk.
How to get your submitted feedback visible to other members.
Our Post-Approval Department is the team that is accepting and declining feedback sent to by (1) users, (2) staff members and (3) alliances. To avoid getting your feedback from our game declined and deleted, please be sure you do NOT have anything of these kinds of things in your feedback process:
Asking for a promotion/demotion.
Asking to read your application.
Personal information (such as your phone number, IP address, etc)
Use the Customer Support feature correctly.
There are currently 3 different ways of getting support. You can get support through our Customer Support desk in-game, the “Support” button on the “Menu” tab and opening up a ticket inside our discord server.
Getting support should NOT include anything of this:
Asking for promotions/demotions.
Asking for firing a co-worker.
Swearing / Inappropriate content.
Asking for reading your application.
Things that are listed below that are found in any feedback ticket will be ignored/deleted.
Three-strike Moderation System
Here at Names Association, we do not tolerate that any user that is breaking any rules. You can find more about our Three-Strike Moderation System here.
Here at Names Association, we do not tolerate that any user in any form of way is breaking any rules. Under this text, it will be information about strikes.
Strike 1: Once you receive Strike 1, you will be privately messaged by one of the members in the Names Administration Team that this is your first strike. They will be stating very clearly that this is your first strike. You will get a demotion (if you are a staff member), and a 1-day ban from our game and discord server.
Breaking any more rules after 1-month of your first strike, you will be getting Strike 2.
Strike 2: After 1-month of your first strike, if you break any more rules, you will be getting your second strike. A member of our Administration team will be privately messaging you that this is your second strike. Once you receive it, you will be getting an instant demotion, a 1-week ban from our games and discord servers, and blacklisted from sending in an application.
Breaking any more rules after 1-month after you have received second strike, you will be getting Strike 3.
Strike 3: Strike 3. The final strike. You will be privately notified from our Administration team that this is your final strike. You will get blacklisted from the application, interview, and training center. You will get permanently removed from our staff team. Permanently banned from our group, games and discord server.
Names Association is designed for users to enjoy and feel their imagination. All users are expected to not be disrespectful, trolling, scamming or spamming
1.1 Scamming for “free robux” or “free coins” or “free points”, etc, are prohibited.
1.2 Trolling is not allowed and is never tolerated.
1.3 Spamming the chat (just to slow down the chat or to not see a message) is prohibited. You are also not allowed to try and spam to avoid filters.
Every customer should be treated with the best of respect. Customers are not allowed to be treated like animals.
2.1 Individuals (customers) should not be yelled, spammed or be ignored by staff members.
2.2 Customers have the right to report a problem to an HR if they do see a problem with one of the workers. (Only if they are rude, disrespectful, etc)
There are certain topics that should not be talked about or mentioned by anyone, both in our games and in our discord server.
3.1 Talking about Racism is prohibited.
3.2 Talking about Hate speech is prohibited.
3.3 Talking about Gender bias is prohibited.
3.4 Talking about Politics is prohibited.
3.5 Talking about Religion is prohibited.
3.6 Talking about or talking in Discriminatory language is prohibited.
Please keep all conversations in our game to English and Spanish only.
4.1 English and Spanish may only go into our cafe and in our application center.
4.2 English may only go into our discord server, training center and interview center.
The private sections on the cafe, interview and training center should not be opened by non-staff members. It is a reason that it is staff-only.
7.1 Trying to break into the staff rooms (such as the staff lounge, kitchen and registers) are not allowed.
7.2 Trying to break into the game pass areas (such as the Premium Area, Premium Lounge, Upstairs Pass, etc) are prohibited.
Talking about the Names Association moderation in our group, games, discord or a DM are prohibited.
8.1 You are not allowed to be talking about our moderation or our moderation history.
8.2 You are not allowed to be talking about moderation actions publicly.
If you have founded a critical bug, and it is not listed in our “Critical Situations” section in our discord server, DM one of our developers A.S.A.P.
9.1 Trying to hide a critical bug you have founded are prohibited.
9.2 Trying to make a more damage of this bug is prohibited.
While your on-duty as a Janitor, Cashier, Security or Chef you must:
1.1 Show professionalism.
1.2 Show that you have good grammatical and punctuation skills.
1.3 Show that you are very active in your position.
Global Rule 2
As an LR, you are required to have a greeting when you are at the register.
Global Rule 3
As an LR, you may not wait in our interview and training center while a session isn’t hosted.
3.1 As an LR, you are not permitted to join the interview center. Only Head of+ may help in interview sessions and rank 12+ may host.
3.2 As an LR, you are permitted to help in training sessions. Management+ are picking out helpers from the LR team, and Senior Management+ is picking out Trainers from our MR team.
Global Rule 4.
As a worker, you are not permitted to start a heavy discussion with/or staff members and customers.
Global Rule 5
Arguing with a HR+ about a decision they made is prohibited.
5.1 Arguing if they have decided to give you a demotion/promotion is not permitted.
Any other rules listed above does also count for staff members!