Incorrect, old, translations are having an impact on the localization of my game
This is happening in all languages, but I have attached an example in Turkish
Observing the “translation history” of this translation, there are two translations, one from May 31, and one from May 26. The incorrect older translation (from May 26) is being used in the Roblox engine, and it’s leading to confusion amongst users, because the text doesn’t make sense. This does not occur in Roblox studio.
Reproduction Environment: Restaurant Tycoon 3 (Beta) - Roblox
Language: Turkish
English Source Text: I like the sound of the {food:translate}.
I’ve tried multiple solutions to this bug, including deleting the translation from the portal, and re-adding it via the Roblox Localization Tools plugin, but the translation history seems to persist, despite doing this.
Expected behavior
Expected behaviour
The latest translation from May 31 should be used, and the text label should read: Canım {food:translate} çekti
Actual behaviour
The translation from May 26 is having an impact on the game, and the text label contains “sesini seviyorum.”
Hey @Ultraw - thanks for reaching out, and sorry you’ve been running into these issues. If you’re comfortable, it’d be helpful to add charlie_WSD (the Roblox account of one of our engineers) as a translator to your experience, so that they can go in to directly take a look at your localization table.
After reading a recent roblox forum post, i have since realised that it might not be using the old translation, but essentially not detecting any translation at all, so auto translating it on the spot.
I didnt consider that as an option, since i didnt realise roblox was doing it. I will have another look into it today
When did you first start to notice it? Could you describe the timeline?
Well, we started translating our game on May 28th, and the first report we got of this issue was on July 4th. Between those two dates, I have no idea what the behaviour was. But ever since July 4th, its been the same.
Thanks for your reply @Ultraw. For those customer dialogues, are they static content and do you provide manual translations for them? If they’re not static, but dynamic (meaning that they are subject to change in player behavior in every session), the machine translation may be an intentional product feature instead of a bug. Please let me know if this is static or dynamic, and I can help verify if this is the case.
Also, could you help verify if the entry for “I like the sound of {food:translate}” (which we know for certain is a static content) is still showing incorrect machine translation instead of the expected manual translation? We made an update at the end of last week, not sure if your experience was affected or not. Thank you.