Hello. I ran into a problem today: I had a sub-place that I removed, but I couldn’t add it back. I’m starting to suspect that the place has been deleted and cannot be restored.
When I click the "Add Place" button, an “Unknown Error, please try again later” message appears.
I’ve attached a screenshot showing three places; I added two test places to confirm that this was the cause of the issue. But the main problem is that I’ve lost access to the “arena” place and cannot edit it.
I tried granting all the group’s permissions to the second account, and it showed the exact same error.
My activity history shows that I removed this place from the experience, but it doesn’t state that I deleted it. I’ll attach screenshots below.
Why do I think it’s been deleted? If I go to the “View” tab on Roblox
I get a 404 error.
That’s good, but if I click the mode icon, it takes me to the place’s basic settings.
And if we click “Edit” in the studio…
We are getting an error preventing us from entering edit mode in studio.
If you go to the version history and try to download the latest saved version, you will see a 400 error.
It’s really great that there’s an autosave feature to the computer; thanks to that, I was able to access my place, which had been saved seven days ago.
But if that hadn’t happened, I would have lost access to the sub-place. It’s a critical issue—if it really works the way I think it does—because I’ve spent a huge amount of time on that place, and it would be a shame to lose it forever. The developers really need to fix this problem.
Page URL: https://create.roblox.com/dashboard/creations/experiences/9262533435/places/manage
