Open-Cloud 500 Response : Internal Error

Help and Feedback Platform Usage Support
1

I am trying to use publish/save/publishTopic open cloud services provide by roblox. It use to work a few days ago, but recently it started to give me 500 internal errors… Not sure why, nothing has changed and was wondering if it was a Roblox issue?

   [Symbol(kOutHeaders)]: [Object: null prototype] {
        accept: [ 'Accept', 'application/json, text/plain, */*' ],
        'content-type': [ 'Content-Type', 'application/json' ],
        'x-api-key': [
          'x-api-key',
          'my-actual-api-key-not-to-be-shared'
        ],
        'user-agent': [ 'User-Agent', 'axios/0.26.1' ],
        'content-length': [ 'Content-Length', 27 ],
        host: [ 'Host', 'apis.roblox.com' ]
      },
      [Symbol(kUniqueHeaders)]: null
    },
    data: { Error: 'Internal', Message: 'Failed to publish message.' }
  },
  isAxiosError: true,
  toJSON: [Function: toJSON]
}

The same happens with a curl command…

image

2

Any HTTP code referring to 5XX is naturally a server issue. Internal errors means the problem isn’t coming from your end. That said, it’s on Roblox.

3

Figured as much. Thanks for confirming

4

@Guruu_G adding onto what operatik said, this is a bug and was already reported.

1 Like
5

Seems like message topic is working now, but for save and publish I am still getting 500 status response. Wondering if anyone else is getting issues with publish/save?

 data: {
      type: 'https://tools.ietf.org/html/rfc7231#section-6.6.1',
      title: 'An error occurred while processing your request.',
      status: 500,
      traceId: '00-e29fd8c94fcd0113c1bc9b7a39bd64b6-e19f9e3af3b53814-00'
    }