Owners should be able to join any Private Server or full servers!

As a Roblox developer, it is currently too hard to …
Join a player private server or a Full Server to investigate bugs or other issues.

If Roblox is able to address this issue, it would improve my development experience because …
Game owners or the one with a permission should be able to have access to Every private server in the game. Also full servers should be joinable with this same permission!

79 Likes

Strongly agree with this! There have been FAR too many times where I’ve needed to join a server to help debug an issue or investigate a player. It can be very frustrating at times.

9 Likes

Agreed… Nothing more annoying than having to debug something through screenshots and descriptions given by users. Being able to join private servers (and full servers) would be a literal game-changer

7 Likes

This would be an incredibly useful feature to my Roblox development workflow especially when trying to debug issues with my player bases.

7 Likes

Only if the player who owns the private server gives permission. The name “private server” is there for a reason. I wouldn’t want the owner/s of a game I’m playing to join me in a private server if I don’t explicitly want them to.

A switch like “Allow Developers of the Game to Join” would be cool, also off by default.


I’m also against leveraging your community to get engagement on your post. They’re influenced by you and clouds a bit of reasoning. “I support this even though I don’t really understand it, and because a creator I follow told me to indirectly” type thing.

20 Likes

Explain to me why you wouldnt want a Dev to join your private server? After all its their game, they are free to go where they need to. Unless you are an exploiter and don’t want to get cought…

2 Likes

Expectation of Who’s Invited & UX.
a. If you make a private server with a white list for specific people who can join your game or friends only, that means I’m specifying who I want there. If you’re not on the the list, you’re not, and that’s an expectation of privacy.
b. While you may use this with good intentions, not every developer will. Going in uninvited and likely unwanted is against safety.

  1. Expectation of privacy, and we already have ways to get the error logs (the reasoning of wanting to join is bugs, there are non-invasive solutions that already exists)
    a. Errors can be found on the CreatorHub with all the analytics and whatnot
  2. Insinuating the only push back would be because whoever is an exploiter is blind to the issue at hand and unprofessional
18 Likes

A. Make a custom private server implementation
B. Increase the player limit by one but reserve it for developers

I’m not saying it shouldn’t be a feature, just that it should be opt-in only with safety in mind.

6 Likes

Just give a disclaimer to the user before purchase:

If changed while a subscription is active, a message can also be sent.

1 Like

Whereas I agree with joining Full Servers, I do not agree with Private servers.

Why? What if you’re having a conversation with your IRL friend, and Dev pops in and you’re talking about IRL stuff? Not cool.

What if you’re just goofing off and messing around, and Dev pops in? Nu uh.

I’d be fine with it, if there was a link - oh, but there is a link to allow devs to join your server already. That’s good enough.

But joining full servers would be awesome.

6 Likes

I fully agree with your take. Also, privacy doesn’t need a defense.

No, it isn’t. The link actually respects player privacy and consent.
What, you don’t want devs (strangers, btw…) barging into your private™ server? You must be exploiting!
10/10

Can you please answer “but the dev is the owner of their game hurr durr!!1! surely they can also implement other means of spying their players? also players should have nothing to hide hurr durr”

1 Like

If im the owner of a business and i allow for private parties, i am as the owner allowed to freely enter my property to keep a set look of how my property is perceived,

Should be the same here, i want my game to function and look good, if a bad actor is using what they can to break and tarnish the look of my game, causing bugs and or loss of proft, that isnt good.

1 Like

These aren’t private games we’re talking about, it’s public (yes in private severs). There’s also expectations of privacy when renting out a private space, say for a birthday party.

Sure, there’s more leniency or whatever for the owner of the building to drop in on the party happening, but it’s still a little weird if there’s no conversation or expectation of you being there. It’s crashing the party.

Also question the whole going after bad actors and making your game look bad, like that’s a really small issue compared to what the privacy-breaking-norm ask here is.

2 Likes

What about people who have edit access? Should they be able to enter full servers too?

1 Like

Afterall you paid for vip server so i disagree with that claim.
Althrough nothing is stopping dev to join through jobid.

This thread in a nutshell:

I need unrestricted private server access to debug because my lack of discipline > your privacy.

“It’s for debugging” → “You don’t support this feature? You must be hiding something!” → “It’s my game, I should have access anyways”

Nothing more annoying than having to do my job…

Tell me, how do bug reports with repro steps, screenshots, and recordings not solve 99% of legitimate bugs? Are you just not reading them or is your code that bad to where no amount of info helps?

Translation: “I want to see what people are doing in private, even if it’s none of my business.”

6 Likes

What is going on in my game is my business, as it is my business, there are rules and they are to be enforced, if you dont like that you can have your party elsewhere ¯\_(ツ)_/¯

1 Like

While I’m not in support of developers being able to join any private server in their game, I will say that you’d be surprised how very little amount of players will ever make bug reports beyond very basic descriptions of “x thing happened” / “y thing went wrong” which makes solving these bugs very difficult unless you manage to magically figure out what obscure things they did which caused it.

Being able to look at the actual server error logs helps a ton in figuring out these bugs or at least being able to see for yourself the exact circumstances in which the issue was triggered. There can easily be a lot more that goes into how a bug actually works beyond what their descriptions, images & recordings can tell us.

1 Like