I believe that the lighting shown in the images are causing parts on mobile to be turning pitch black
Repro:
ReproPlaceFile.rbxl (58.0 KB)
(TonemapperPreset is set to Retro)Mobile View
Pc View
When the mobile player joins, it immediately turns black
System information:
PC:
CPU: 13 CPU Gen Intel Core 17
Memory: 32 GB
GPU: NVIDIA GeForce RTX 4060
Mobile (ios)
Model Name: iPad (10th generation)
OS Version: 18.6.2
Expected behavior
Mobile should be looking like PC and not pitch black.
Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:
Is this issue still occurring on your device?
If so, could you please send us a place file?
Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox
Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!
Yes it is still occuring, and it’s occuring on some of our friends devices (They are on a “Honor 90 Lite”)
I’ll try to get a repro out
I have added the place file into the post
