PBR SurfaceAppearance not loading in certain places

My modeler places it in his game and it will work, but in our TC it won’t.
His Game:

Team Create:

Tried lighting in both shadowmap and future, and tried taking out the texture and readding it to part, doesn’t work.

Have you tried importing it from a file or did he just Copy it from the Other game and paste it right into yours?

But it could also be from your Graphics on your PC.

I run on max graphics, some of his places it doesn’t show as well. He sent me a rbxm file.

Your game doesn’t seem to have the PBR properties (diffuse and specular scale) enabled. It’s probably the cause of this.

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