Note: I previously reported this issue in 2024, and it was fixed. But it seems to be happening again. So this is pretty much an exact copy of the previous report.
Currently, it seems as if the phone book API is not sending calls to mobile devices, pretty much defeating the whole point of the feature. This happens 100% of the time for me.
You can still receive call notifications in the Roblox desktop app, but these in-app notifications do not appear on mobile (your phone is supposed to physically ring instead), so it’s now impossible to accept a call on mobile.
Okay this is weird. My phone just randomly started ringing and I immediately got 3 missed call notifications from when I was trying to repro this bug over 40 hours ago with my alt. At the time of receiving these notifications, both accounts had voice chat turned off, I had already removed the other account as a connection, and I had even deactivated the account.
Do Not Disturb was probably enabled when I received these extremely-delayed notifications as I typically always keep it on, but I did make sure to turn it off when I was testing calling myself, and that didn’t have any effect.
Besides, even if it was enabled when I called myself, Do Not Disturb doesn’t delay notifications, and as far as I’m aware I don’t have anything set up which would be doing that.
Apologies for the delay. I believe we have found the issue and have fixed it so it should no longer be occurring. If it is still happening please let me know.
@weselito If you are still seeing the bug, please let me know the device type you are attempting to receive the call on.
I just tested and I’m able to receive calls again. However, I only get call notifications if the Roblox app is open, which shouldn’t be the case.
Also, I just discovered another bug: Accepting a call will always turn on your camera, even if you have “Camera Input” disabled in your privacy settings, and you won’t be able to turn off your camera, since having “Camera Input” disabled also disables the button in Self View.