My issues is that players from my game randomly get disconnected from the game with a message popping: Failed to connect to the Game. (ID = 17: Connection attempt failed.) Error Code 279.
This has been negatively affecting my players count and is happening now almost daily.
Around 10-15 players out of a full 50 players server get disconnected - but it doesn’t always happen nor does it matter if it’s full or not.
I’ve tried removing recently added content, optimizing the client (removed some systems client sided such as minimap) - before and after that I checked the whole devforum to find how to fix the issues or if others happen to encounter it but I found nothing
My game has 50 player slots per server and it’s not laggy at all, my map is not that big and it’s been like that for months, yet the issue started to be a huge problem like a month ago at this point after roblox went down. It is a roleplay game with cars, helicopters and bikes.
I don’t know what to do anymore, after reaching 100 consecutive players, we’ve dropped to only half of that everyday and still losing due to this issue.
The crash doesn’t seem to be targeting specific users I would
I realized i didn’t provide much info so here’s some: (edit)
Client memory: around 2000
Server memory: 3500 (in a server that the crash occurred)
Lowest server FPS was 54 today
Worth noticing that from what I remember when experiencing this crash, the game gets stuck for a second while some people are being kicked. (ping raises and gets back to normal after happening)
I wasn’t able to replicate this, I’ve never crashed but even more recently I’ve been getting that error pop up when just joining the place. I’m not even leaving the joining screen by roblox and I get kicked.
Edit: I decided to repost this under engine bugs category, I might find better help there.