R6 pose (correctly positioned):
R15 pose (incorrectly positioned):
Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:
Is the issue also happening inside the game? Or just in store preview?
Thank you again for your cooperation!
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Hello, this only happens in store preview.
Thanks!
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I thought you had stopped gear updates, so in that case you don’t have a lot of gear that needs updating?
In terms of functionality, we stopped supporting Gear.
But if it’s a fit issue, especially when it comes to Marketplace, and if the item is still for sale, we’ll do our best to fix it.
Hope that clears it up.
5 Likes
Would you be willing to fix Red Grind Skateboard and Fancy Skateboard? I made a bug report on these gears not functioning correctly awhile ago, though I believe these are the only ones that are still available with the issue.
Thanks for the reminder. We’ll look at it soon. In the meantime, we fixed the first skateboard.
For future reference, like we’ve mentioned to some other folks reporting Asset issues, it’d be better if you split your report into multiple tickets. That way, it’ll be easier and quicker for us to close them out. We would recommend your ticket, for example, to be split into at least 3 different ones.
Thanks for your patience and understanding.
2 Likes
Thank you for your yacht, I am grateful for the value you place on the community <3
1 Like