Questionnaire Review Glitched | Support No Help For 2 Weeks

I am the owner of two ROBLOX games (experience: 71676918026467) and (experience: 78250871360699)

We recently had an issue with FilterStringAsync not being applied to custom text entry scripts due to a back-end coding bug which led to our games becoming restricted. We have now fixed this issue. We have added Roblox’s TextService:FilterStringAsync to all custom text-entry scripts in these experiences. Every field where a player can enter text, including custom-character creation, now filters that text through FilterStringAsync before it is displayed.

The updated questionnaire for these two experience has been sitting in pending review for thirteen days without a response and it is glitched in the queue. There is no support ticket category I can file this under and appeal tickets I do make get closed without any response.

Expected behavior

We want to have these two experiences questionnaires reviewed please. Its been two weeks and the game restrictions have reduced our income making it hard to pay developers that are owed a % of equity.

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@DevRelationsTeam Please take a look at this post when you get a chance! Thank you :grinning_face:

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Hello! I hope you’re doing well.

Thank you for taking the time to read our message.
Thank you for bringing this to our attention. Upon review, we found that this report is a duplicate of an existing case regarding the same issue. Please be assured that the matter is already being monitored and addressed under the original report.

Questionnaire Review Glitched | Support No Help For 2 Weeks - Bug Reports / Studio Bugs - Developer Forum | Roblox

Thank you again for your cooperation!

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