Reduced Exposure flag remains active even after removing all restricted content (Universe ID: 4601806313)

My experience (Universe ID: 4601806313) is currently unsearchable and marked with “Reduced Exposure across Home, Search, and Charts.”
Screenshot:
لقطة شاشة 2025-11-11 154030

I have fully removed all Robux-related text, UI, and mechanics, and the experience now follows all Discovery and Community Standards.
However, the Reduced Exposure status did not clear, and the game still does not appear in Search, Home, or Charts.

This seems to be a Discovery system issue, not a moderation problem.

Impact:
Player count dropped from ~2,000 active to ~700 due to the visibility loss.

Request:
Please perform a manual Discovery re-evaluation, as the system may not have updated after the changes.

Thank you.

Expected behavior

I expect the Discovery system to re-evaluate my experience after removing all restricted content and remove the Reduced Exposure flag so the game appears normally in Search, Home, and Charts again.

A private message is associated with this bug report

5 Likes

Yeah, please look into this. I updated everything and even rebranded to be more unique, and the issue still remains.

Universe ID: 4084430744

Hello,

I took a look at universe 4601806313 and found that the thumbnail translates to roughly to “daily robux giveaway”. As mentioned in the creator hub documentation, experiences that lead with giveaways will not be prioritized for recommendations.

You can find more details here:
https://create.roblox.com/docs/discovery#best-practices-for-discovery:~:text=the%20same%20trend.-,Issues%20that%20limit%20exposure,-The%20level%20of

5 Likes

Think you could take a look at my game? I believe I fixed everything, but it still shows reduced exposure.

Universe ID: 4084430744

Thank you for flagging. I’m working on solving your issue. There may be a delay in update, but the issue should be cleared within an hour

4 Likes

Hello,

Thanks for checking.
The issue actually started before that “daily Robux donations” thumbnail was uploaded. I added it only as a quick temporary attempt to bring players back after the drop in activity, but the reduced exposure already existed before it.

I’ve completely removed that thumbnail and all Robux-related content since then, but the issue still remains.

Would you please take another look or forward this for manual review?

Thank you for your time.

3 Likes

Hey, since we changed everything can you re review our game please

2 Likes

Can you check if the issue is resolved?

3 Likes

Thank you so much for your help, I really appreciate it.
You literally saved me from a huge problem the issue is resolved now.

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