I am currently experiencing an issue where some items are being increased in price, instead of being decreased, such as items like ASCII White (currently on-sale for 15,000) and Classic Vampire (currently on-sale for 1,000). I noticed this issue after buying the ASCII White at it’s original price of 15,000, when a few hours later random items would be priced higher than they should be. I have checked on multiple accounts and it seems only my account is affected.
Items should NEVER be increased in price by Regional Pricing. A correct example of this would be the Snow Queen’s Necklace, which is correctly discounted from 5,000 to 4,356
This is a pretty critical issue as it only seems to affect Roblox-made items. I would not be as upset if it affected UGC items, as that meant creators I bought from were at least making more Robux, however in my case any extra Robux I spend on these items is practically going into the void as nobody benefits from sales on items created by Roblox.
Edit: My current discounted rate from Regional Pricing is 13%. After some calculations, it seems like the items mentioned & others are being reverse-discounted and increased by 13%, instead of being decreased.
I hope this issue can be resolved soon. I don’t want to pay extra for the items that are coming back for the Black Friday sale.
We’ve successfully addressed the reported issue. Please check on your end and confirm if the problem is now resolved. Feel free to reach out if you are still experiencing the issue.
That was very quick! Thank you. The issue is now resolved, and items are now correctly restored to their original discounted price of 23%, instead of 13%. The items mentioned are no longer increased in price.