Regular UGC Item upon upload looks like it gets morphed or looks like the mesh is somehow messed with from studio to the catalog

Whenever I import a nose ring asset it is completely smooth and triangulated within Blender. I import the model as an FBX and I setup the item to be a UGC Asset. However, upon upload on the asset the item goes from being uniform and smooth [How I designed it] to looking rough and as if some of the faces on the model were displaced somehow making the model look like it was messed up and not how I want the design to look.


[How it looks within studio]


[How it looks after I upload it]


[Side by side comparison of the weirdly morphed model next to the correct and regular model]

Expected behavior

I expect when I upload my asset to the catalog that it does not look as though it went through a washing machine for no apparent reason. I did not expect it to go from smooth and uniform for the shape to a rough and slightly jagged look.

A private message is associated with this bug report

Thanks for the report! We’ll investigate and follow up with updates.

its a simple fix happened to me, you have to drag the model down onto the ground so its flat and not rotated so like 0,0,0 rotation and stuff happened to my plushie