Rights Manager Claims - "Creations you're claiming" textbox is broken

The “Creations you’re claiming” textbox is broken on the Rights Manager Claims portal starting as of today.

Pasting links in the textbox randomly disappears
Cannot paste more than 1 link
Even if a valid link is within the textbox, it still errors “Enter one or more links to claim. Every link must be in a new line. Up to 250 links.”

Page URL: https://create.roblox.com/dashboard/rights-manager/claims/create

1 Like

Attempting to keep pasting and deleting the link in the textbox until I am unable to submit, and the status of the claims come up as “Error”.

Hi, thanks for reporting. We have a fix coming out that should be live within 30 minutes. I’ll update when the fix is deployed. Appreciate your patience!

Fix is deployed. Things should be good now. If there’s still an issue, please let us know!

1 Like

Hi @HighwireAerialist,

The issue with the textbox seems to be resolved, but I am still running into an issue where new submissions have a yellow Error status.

Hi, thanks for reporting. Please try filing your claims again tomorrow - repeated claims may be registering as spam so they will error out.

Thank you, that was the case. They seem to be going through now.

1 Like