For my game Escape GuguGaga Penguin School , light hearted satirical classic escape obby , can’t make it past review my ads have been stuck for 10+ hours and this has never happened before . I received no warnings about my graphics or title and my Reach page shows good standing , how can this be fixed this has never happened to me before and ads usually only take 30 mins - 1 hour to get approved.
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This is also happening for our ad (roughy 15 hours in review so far), reviews are definitely taking much longer than normal.
Same for me, we are still in review for like 20 hours and it charged 70 cents without any impressions.
Hi CIocksmith
Sorry for the long moderation time, would you mind check again to see if they are resolved?
If not, would you mind share the campaign id?
Hi Matthew,
Would you mind share the campaign id if it is still under moderation?
Hi CenturyofGaming,
Would you mind share the campaign id if it is still under moderation?
hey please help my campign id is Campaign ID: c0fd15b0-bc64-4c58-acf5-85a5d51e0b9a
been reviewing for 13 hours
Hi Myron,
The campaign seems in serving status, let me know if you encounter this issue again.
I will check with moderation team internally about the moderation slowness in general.
thanks very much i appreicate it
Thanks for the reply! It got through and is running as usual now
I closed this ticket but feel free to create new ones if we found the issue again.
Campaign ID: fb4a0db2-d97d-49a9-9e6c-3af3516188e1
Campaign ID: da8aae00-83e3-49cb-a0a6-e07e8168398c
Both my campaigns have been marked as Under Review for a while now, why does the new ads manager take so much longer than before? It used to do within minutes now it’s taking hours.
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